IT Consultancy

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When you need technology , our team is ready to provide the solutions you seek. Our Information Technology (IT) consultants blend deep corporate expertise with a practical understanding of business realities.

Our technology services cover a full spectrum of consultancy, delivery, and support. Whether you need a specific IT skill or a comprehensive end-to-end solution, we’re here to help. We assist in shaping your IT strategy, selecting the right technologies, procurement, custom configuration, project management, and installation. After implementation, we offer ongoing IT support to maintain cost-effective performance over the long term.

We also bring expertise in IT security, business continuity, and disaster recovery:

Disaster Recovery

Many companies lack robust disaster recovery plans. At PwC, we focus on pinpointing the essential elements of an IT disaster recovery plan that should be implemented.

If you need further assistance, we’re ready to help formalise your IT disaster recovery planning process.

Penetration Testing

In today’s digital landscape, ensuring your systems and networks are secure from potential threats is crucial. Penetration testing, also known as vulnerability testing, provides the assurance you need. This process involves simulating attacks on your network’s defences to identify and address vulnerabilities. Denial of Service (DOS) attacks, which aim to disrupt services, are particularly challenging to counter.

Our approach to testing your network's defences is comprehensive, utilising a variety of software tools. However, it’s the expertise of our team that truly sets us apart. Each penetration testing programme is tailored to your unique organisational needs, recognising that no two networks are identical.

By simulating real-world hacking attempts, we assess the security of your network. Our penetration testing aims to:

  • Evaluate your system’s security configurations.
  • Test your incident detection and response procedures.
  • Identify potential information accessible to attackers.

Our consultants will:

  • Provide risk-focused feedback relevant to your business.
  • Offer technical insights to help your IT team enhance security.
  • Collaborate with your IT staff to design security improvements.

Our testing procedures cover every aspect of your infrastructure, including:

  • Platforms: Conducting penetration tests from the Internet, Extranet, or Intranet.
  • Applications: Assessing server, coding, and manipulation functionalities.
  • Web load testing: Simulating user behaviour to ensure stability and defence.
  • Database: Checking engine resilience and table integrity.
  • Telecommunications – Analysing war-dialling and telecom infrastructure.
  • WLAN - Evaluating access and encryption methods in wireless communications.

We deliver our findings in clear, straightforward language, and our consultants will personally present the report for you.

Security Audit Advice

Security audits offer your organisation key advantages:

  • They proactively prevent network attacks by pinpointing vulnerabilities in your security framework.
  • They optimise your network security resources by categorising identified risks into critical, short-term, and long-term priorities.

This service delivers a thorough evaluation of your enterprise's security stance. The audit’s duration varies based on the complexity and geographic spread of your locations. Here’s what the audit encompasses:

  • Administrative security review
  • Host configuration security review
  • User access profile assessment
  • Physical security review
  • Policy and procedure review
  • Network topology security review
  • Internal network vulnerability test

Following the security audit, we’ll propose suitable security measures to address identified security risks. Our Security Audit service offers a holistic solution grounded in our established methodology:

  • Assess
  • Design
  • Implement
  • Operate

Many organisations lack a clear picture of their network security status. In today's intricate, multi-protocol, multi-vendor environments, establishing a security baseline or capturing a detailed snapshot can be challenging. As the risk of unauthorised access and potential damage to valuable network assets grows, understanding your organisation's security posture is crucial to eliminate the threat of lost productivity and data.

iGaming

Navigating regulatory changes with confidence

In recent years, online gaming businesses have faced increasing regulatory demands. Meeting these requirements can be challenging, especially when IT systems are’nt always dependable or sustainable. But forward-thinking businesses don’t just comply, they build platforms that simplify future changes and create robust information frameworks. This approach keeps them in good standing with regulators but provides valuable business insights, allowing them to manage operations effectively and proactively.

Our clients ask:

  • With so many regulations, how can I be sure I’m compliant and address any gaps?
  • How do I stay focused on my core business while managing regulatory demands?
  • How can I simplify external reviews and meet all requirements?
  • What’s the best way to prepare for a third-party compliance review?
Our solution:

Assistance with preparation for external reviews

We help you understand the impact of new regulations on your IT operations and guide you in maintaining compliance in a complex regulatory landscape. As an approved auditor by the Lotteries and Gaming Authority (LGA), we’ve conducted over 100 reviews on behalf of the LGA on iGaming licensees, ensuring their systems meet all necessary standards. Before the Authority’s audits, we offer a system and compliance audit readiness review to evaluate your preparedness. We’ll provide actionable recommendations to enhance your operations and support you in implementing these improvements, ensuring you’re ready for any audit.

IT projects

Defining success and managing risks

Achieving success in IT projects can significantly enhance a company’s reputation, durability, and value. In today’s environment, where accountability is crucial, requirements are complex, and regulatory pressures like compliance and security are on the rise, reaching system implementation goals and meeting stakeholder expectations is more important and challenging than ever.

Our clients ask:

  • How can I make sure my implementation plan is realistic?
  • What internal resources and level of effort do I require to implement a new system?
  • How can I be confident that business benefits of my system implementation will be appropriately identified and realised?
  • I have implemented a new system, how do I know if it has been configured correctly and in line with my requirements?
  • Do I have the required controls built in my new system?
  • Can I trust the information that is being generated from my new system?
Our solution:

Pre and post implementation reviews

Our System Implementation Assurance (SIA) offers an independent assessment at any stage of your systems life cycle including pre or post implementation. SIA aligns management goals, risks, and strategies to provide assurance that your project will meet its objectives.

Developed by our global project management experts, the Systems Implementation Risk Management methodology equips local teams with a comprehensive library of key risks to consider throughout the project life cycle. This approach leverages our extensive in project implementations.

The SIA methodology provides a structured approach for quickly identifying and validating the following key risks that could jeopardise achievement desired outcomes:

  • Controls risks: Will the design and implementation of controls address financial reporting operational and regulatory requirements in an efficient and effective manner?
  • Project risks: Will the solution be delivered on time, on budget, and to specifications?
  • Business risks: Have expected business benefits been clearly defined and communicated?

Delivering assurance in systems implementation projects requires the right team. We bring together industry, technical, and subject matter expertise to conduct the most effective and efficient implementation assurance reviews.

IT Risks

Controls addressing your Information Technology risks

As IT environments grow more complex, organisations increasingly depend on the data generated by IT systems and processes. Recent regulations aimed at boosting investor confidence have heightened the focus on internal controls, often necessitating independent evaluations of their effectiveness. For organisations heavily reliant on IT systems, these evaluations focus on IT general controls.

Our clients ask:

  • I have read on several security incidents in various organisations. How can I ensure that I have controls to ensure that access to my system and data is restricted to properly authorised individuals?
  • Do I have the right framework in place to manage changes to my current systems and to implement new systems?
  • Will I be able to recover my data and systems if there is a fire in my building?
  • Am I maintaining and reviewing the right audit trails in line with good practice?
Our approach:

Review IT general controls

We conduct a thorough review of your current information systems to assess the adequacy of relevant controls. This involves analysing IT environment and structure, examining changes to programmes and related infrastructure components, and evaluating access to programmes and data within core application (including security administration, physical security, operating system security and network security). We also look at day-to-day IT operations, including batch scheduling, real-time processing, backup, problem management, and disaster recovery.

IT general controls review will mainly cover the following areas:

  • IT department organisation and management.
  • Logical and physical security (including user access).
  • Operating systems and network security.
  • System maintenance activities (including change management).
  • Computer operations.
  • Backup/recovery procedures.
  • Software development and implementation.

After evaluating your requirements, the process starts with the approval of our proposal including the budget and timeline.

Our technology experts will make sure that your business-critical projects always remain confidential, on time, and within budget.

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Andrew Schembri

Andrew Schembri

Digital Services Partner, PwC Malta

Tel: +356 7921 1355

Jake  Azzopardi

Jake Azzopardi

Senior Manager, Digital Services, PwC Malta

Tel: +356 7975 6974

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