The training course is intended for all employees who wish to improve their written communication skills.
Written communication plays an important role in the business world. If we fail to understand and comply with its basic rules, there is a risk that we may be misunderstood, we do not get response on time or do not get response at all.
Ignoring the permanence of written communication and the lack of control over where the paper goes or who reads it, can have serious negative effects.
This training course provides a framework and specific recommendations for successful written communication which will help participants achieve their desired outcome.
The importance and the characteristics of written communication
Understanding the needs of the reader
Conciseness and clarity in writing
Overview of the basic Serbian orthography rules
Text structure
Clear and neat format of presenting different types of information and data
Basic report writing skills
E-mail and business letter
Business etiquette and writing.
Lecture and group discussion
Individual and group work – writing and/or editing existing texts
Individual/group work presentation
Receiving feedback from the facilitator and the group.
One day.
Up to 15.
English.
For fees, please contact us