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HR technology and transformation services

Create a people function that delivers today on tomorrow’s workforce challenges

Service

Workforce readiness

Tomorrow’s talent, today’s priority

Leaders are facing complex and conflicting challenges, whether global skills shortages, economic uncertainty, or technology disruption. Responding to these successfully, while delivering on what’s needed tomorrow, is daunting, but what is certain is that many of today’s biggest business challenges are—in reality—people challenges.

People functions therefore need to step into a new era where HR transcends its traditional roles, becoming a key architect in building agile, resilient organisations ready for the future. Where HR strategy is not just about managing talent but leading with it. Not just aligning with business but propelling it forward.

This strategic approach is critical, not only to your people function, but to the future of your organisation as a whole.

The future

A people function operating model that works for now, and for the future

Future people function decisions will be shaped by predictive and prescriptive analytics enabled by AI.
Specialist teams will evolve to become lean, agile, and deep-seated in expertise.
The large majority of processes will be automated, leaving the rest to global business services (GBS) in the most suitable locations.
Hubs for innovation will be central in forging a transformative employee experience.
People function will spearhead the integration of ESG, purpose, and diversity, equity, and inclusion advocacy with business strategies.
The pursuit of operational excellence will lead to pioneering data-driven process optimisation and resource agility.
The emphasis will shift towards a skill-centric ecosystem, enhancing competitiveness and scalability.

Our capabilities

How we can help your people function to get ahead

We can help you build an agile, forward-thinking people function using the power of analytics and AI as the bedrock for decision-making that empowers strategic leadership.

We can support you to upskill and reskill your workforce, building a truly skills-based organisation that implements the right capabilities, tools, and technologies to complement, not detract from, imperative human skills.

We can work with you to design and develop a leading HR function with people experience at the centre—leveraging the power of GenAI to drive efficiencies.

We can collaborate with you to deliver end-to-end digitally enabled HR transformation, from sourcing, deploying and optimising technology solutions, to automating HR processes to create efficiencies, improve employee experience, and reduce operational risk.

We can support you to deliver and embed your ESG strategy across the employee lifecycle in a more integrated way, resulting in socially responsible and sustainable practices.

We can work with you to create your desired operating model that will deliver against your strategy, with a focus on workforce planning that meets both your short-term and long-term priorities.

We can help you harness the potential of your leaders and create the conditions to build a truly effective, high-performing, and transformative leader population that can remain agile and face the headwinds of constant change.

The future is here now—we can help you take the first step.

Case studies

See how we’ve worked with organisations to navigate complex issues, create value, and achieve high performance for their people functions.

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Strategic themes

Creating a blueprint for your people function of the future

Our operating model is built upon a set of strategic themes that are fundamental to our vision of HR transformation to actively bring them into reality through daily operations and strategic initiatives. This approach helps organisations stay at the forefront of HR innovation, poised to meet the challenges of today and anticipate the needs of tomorrow.

With new skills needed due to advancements in technology, as well as a focus on sustainability and the creation of green jobs, leading people functions focus on evolving their talent strategy to upskill and reskill the workforce they need for tomorrow.

Organisations are looking into how technology can amplify what they offer and how they can leverage the power of GenAI to enhance, hyper-personalise, and create frictionless employee experiences. Forward-thinking functions are focusing on: Where should we invest in technology?

Organisations are increasingly driven by cost efficiency, with many looking to technology and GBS to streamline and automate processes. Commerciality and operational excellence will underpin the future people function. Where can you find more value in your organisation?

Businesses can do better by considering ESG in every project, creating cultures that support DE&I, and providing better governance for people and the planet. Does your workforce believe in your sustainability vision?

Shaping a workforce to establish future success relies on managing today’s workforce while having the headspace to create a strategy and operating model for the future. Continuous horizon scanning and innovation will enable this. How can your organisation strike that balance?

Alliances

Our global alliances

SAP SuccessFactors and ERP

Enabling business transformation through technology and innovation

SAP SuccessFactors is the leader in cloud-based Human Capital Management (HCM) software for talent management, core HR, and HR analytics. Together, we deliver business-led, technology-enabled change for clients including industry-specific ERP and the latest in mobile, analytics, and cloud solutions.

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Workday

Working together to simplify your business strategy

We help clients across industries improve their business processes and transform their HR function with Workday technology. We are a global Workday partner and have over 250 certified consultants globally.

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Oracle Cloud HCM

Enterprise technology that makes the impossible, possible

Our business and technology advice—from strategy to execution—helps companies achieve their digital technology goals and capitalise on business opportunities.

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Ceridian

A complete solution to transform and manage all aspects of your workforce

From hybrid working and ever-changing regulations to the challenge of recruiting and retaining talent, the world of work continues to change at a rapid pace. People are your most important asset and staying ahead of these trends requires leading organisations to work smarter and more efficiently to manage the workforce, maintain compliance, and provide empowering employee experiences.

Darwinbox

Evolve your people function with future-ready technology

An ever-changing business landscape, driven by rapid advancements in technology, presents us with exciting opportunities to find new solutions. Through PwC’s collaboration with Darwinbox, medium and large enterprises can now take an agile approach to HR transformation to ensure they remain resilient to tomorrow’s challenges and fuel growth.

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