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Ghana Banking Survey Report

In many ways, the world’s future – as previously envisaged or forecasted, which most analysts expected to manifest in 2025, 2030, and in some cases 2050 – has become (or is fast becoming) our present; what many are calling the “new normal”. The novel Coronavirus has impacted every facet of our lives; healthcare, education, trade and commerce, hospitality, banking and financial services, government services etc. In most cases, the world had not fully passed the future-proof readiness test at first instance.

In its recovery and seeking to return life to normalcy, the world has reduced physical contact among humans and retreated into a virtual world. Now, more than ever in the world’s history, there is almost no process or service that can be completely executed without leveraging a digital platform, and banking is no different.


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Vish Ashiagbor

Country Senior Partner, PwC Ghana

Tel: +233 (0) 302 761500

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