Effective Communication & Interpersonal Skills Training
Effective communication is a critical skill in today’s workplace. The ability to communicate clearly, confidently, and assertively directly impacts relationships, performance, and outcomes. This 5-hour course is designed to equip professionals with practical tools to communicate with clarity, handle difficult conversations, and build stronger working relationships.
In this course you will learn how to:
- Communicate confidently in formal, informal, and high-pressure situations
- Navigate difficult conversations and provide constructive feedback
- Demonstrate assertive communication using verbal and non-verbal techniques
- Apply body language effectively to enhance your message
- Deliver clear, impactful messages without overwhelming your audience
- Simplify complex ideas and handle challenging questions with confidence
- Reduce misunderstandings and conflict through effective communication
Target Audience
This course is suitable for:
- Graduate trainees and early-career professionals
- Employees interacting with clients, teams, or stakeholders
- Administrative and operational staff
- Supervisors and team leaders seeking to strengthen communication effectiveness
- Any professional looking to enhance workplace communication and interpersonal skills
Date: 20 August 2026
Venue: Maerua Learning Hub, Unit No. 156, Maerua Mall, Centaurus Street, Windhoek
Time: 08h00 to 13h00
Cost: N$3,000 (incl VAT & refreshments)
CPD Hours: 5
Registrations close 10 August 2026. logistical purposes registrations will close at 15h00.
Payment Policy:
Full payment is required before the commencement of the training. If this is not possible, special payment arrangements must be requested in writing and approved prior to the training start date.
Payment Methods:
Payment can be made via EFT upon receipt of the invoice.
PayToday is also available for Business School event payments - simply browse for PwC on the PayToday app and select PwC Business School when making your payment.
Card payment (swipe) facilities are available at our events for your convenience.
Contact us
