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Finance is increasingly turning into a strategic driver of the business—managing uncertainties, improving resilience, and driving sustainable outcomes. Finance must lead from the front to drive change, focus on trust, and operate as a strategic business partner. This requires the finance function to act with agility, deliver actionable data-driven insights, and rapidly evaluate multiple scenarios. It has also reinforced the need to transform and adapt to a world where new skills, behaviours, and ways of working are required to be a leading finance function.
Now is the time to go beyond the expected—embrace data-driven technology and digital innovation, invest in skills, and define new ways of working. Finance transformation is driving this success.
Use digital innovation—including AI, cloud technologies, and advanced analytics—to automate transactional processing and pivot to being even more focused on insight.
Use a combination of modern and traditional levers to help accelerate growth, improve cost structure, and reinvigorate the workforce for lasting results.
PwC’s suite of finance transformation solutions helps you navigate today’s challenges, so you can move forward with confidence into the future of finance.
Explore our suite of services and solutions to modernise your finance function.
Finance transformation is a strategic shift in your finance operating model enabled by continuous digital transformation across people, process, and performance. Our finance transformation framework outlines seven levers in the future of finance agenda. Although you can start anywhere, true value is achieved when the seven levers are successfully orchestrated through transformation based on your overarching vision and strategy.
Finance organisation and structure
The finance organisation includes human and machine-based roles in a structure that combines digital workforce, shared services, centres of excellence, and business partnering teams. Teams operate virtually using agile workflow models to optimise service delivery and drive organisational agility.
Finance workforce and capabilities
The finance workforce is ‘digitally fit’ and has a culture of curiosity and continuous improvement. Emerging skills and capabilities include influencing stakeholders, storytelling, change, and leadership skills underpinned by new digital capabilities.
Process excellence and automation
Processes are standardised, automated, and simple to operate. Automated workflows enable improved efficiencies and effective escalation.
Cloud ERP and digital platforms
New digital finance capabilities are enabled using cloud ERP and digital solutions underpinned by connected, relevant, and trusted data.
Automated and predictive controls
Automated controls are embedded into end-to-end business processes. AI enables a shift from detective to predictive controls.
Advanced analytics, insights, and action
AI and machine-learning models deliver real-time, predictive financial planning, forecasting, and business insights that define the actions that should be taken to drive business performance. Dynamic scenario modelling provides rapid insights into risks and opportunities.
Strategic finance business partnering
Business partners leverage real-time and connected data to provide actionable strategic insights to drive commercial decision-making and business performance, supporting the pivot to an insight-led advisory function.
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