Engage people and improve performance
Perform is the PwC operational excellence program that introduces new ways of working and allows teams to improve their performances through the implementation of some “Lean Philosophy” principles.
In just 10-12 weeks, teams gain more autonomy and proactiveness, establishing a culture of continuous improvement.
PERFORM is a structured methodology where PwC Coaches support people to lead a cultural change implementing 10 elements of Lean management in the everyday work activities.
Connection, Upskilling & Culture
Improves collaboration
Increases team involvement and motivation
Improves remote working
Accelerates integration across teams and strengthens company culture
Perform's benefits according to participants
91%
Would recommend a colleague to be involved in a Perform Connected program
*Responses provided by more than 1500 participants in over 20 Perform programs in Italy.
The perform program is
15% Time Saving
Average time saved after 12 weeks of the program.
81% Performance
Of participants state Perform improved team performance thanks to the KPIs and the culture based on efficiency developed during the program.
91% Improving communication
Of participant state that communication within the team has improved.
85% Team Building & Collaboration
Of participants believe that Perform broke down functional silos and brought together staff from different offices and cities.
Perform fosters collaboration, involvement, and a continuous improvement culture in both managers and operational staff through new and engaging ways of working.
- New ways of working
- Focus
- Efficiency Enhancement
- Flexibility
New ways of working
With clear KPIs, Visual Management tools, Morning Meetings, and other innovative tools, teams improve the way they track activities, balance workloads, and exchange information.
Focus
Perform improves managers’ coaching skills and foster a culture of feedback within the team.
Efficiency Enhancement
Perform encourages the identification of "bottleneck" activities and the mutual support among colleagues. It proposes a set of Problem Solving and Time Management techniques which help teams gaining a culture of continuous improvement.
Flexibility
Perform is introduced while minimizing the impact on daily activities and can be implemented even remotely.
The perform program is
Foundable
You can fund the program up to 100% using training funds.
Scalable
It starts with a first wave ( 6 - 12 teams), then you can extend it to other departments!
Sustainable
The 12-week methodology actively enters into the ways teams work, and they continue to gain new benefits even years later.
The AMCO case study
Il Case Study di AMCO | PwC Perform
AMCO is one of the leading operators specialising in non-performing loans management. During the most recent years, AMCO accomplished a remarkable growth path based on the integration of different cultures and the adoption of new collaborative ways of working to facilitate both remote working and cooperation of teams located over different cities.
In order to meet these challenges, AMCO partnered with PwC Italy to support the adoption of the PERFORM methodology across the entire corporate population.
PwC coaches assisted the participating teams in embracing numerous drivers of operational excellence which foster a proactive change management, a shared vision and an effective team collaboration especially in a hybrid work environment.
As witnessed by PERFORM participants, the program has been crucial to enhance AMCO employees' empowerment and it strengthened the sense of belonging and awareness of each individual.
