Zambia Bank and Non-Bank Industry Survey


This is our fifth edition of the survey and we are extremely excited to have been able to produce this report during a very difficult time for the industry.

Businesses in Zambia have faced unprecedented challenges over the last 18 months. The scale of problems brought about by the Covid-19 pandemic has tested the resilience of financial institutions unlike anything encountered in living memory.

This coupled with an already weak domestic economy has affected almost every aspect of business operations and exposed a plethora of risks – both old and new – for banks and non-bank organisations.

Despite these recent challenges, it encouraging to see that financial institutions are increasingly positive in their outlook for the sector over the short, medium and long-term. We at PwC share this optimism.


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Contact us

Andrew Chibuye

Andrew Chibuye

Country Senior Partner, PwC Zambia

Tel: +260 (0) 211 334 000

Martin Bamukunde

Martin Bamukunde

Partner, PwC Zambia

Tel: +260 211 334 000

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