PwC's Breakfast Briefing: The future of banking

Wednesday, 6 March 2019 | 8:00 - 10:30 | Pan Pacific Hanoi Hotel | By invitation only


Becoming a Digital Bank is one of the top objectives of banks across the world. The banks that are to succeed are those who can best employ digital and data technologies to elevate customer experience, automate business processes and improve regulatory compliance. Therefore, the question is what does the future bank look like? What is next in BankTech?          

We would like to cordially invite you to join us for our flagship 2019 banking event, The Future of Banking. John Garvey - PwC’s Global Financial Services Leader, together with a panel of distinguished industry experts, will explore what it takes for banks to thrive in this digital age, whilst maintaining their human relationship-driven core.

PwC is proud to be the leading consultant in the journey of implementing digital transformation in the banking industry. We have successfully developed and implemented Customer Insights Platforms at some of the leading banks in the world. This solution supports banks with a deep understanding of customer behavior, thereby offering appropriate products and services that enhance customer lifetime value.


8:00 Registration and breakfast
8:30 Welcoming note
Mr. Grant Dennis, General Director, PwC Consulting Vietnam
8:35 FS Industry Outlook
Mr. John Garvey, Global Financial Services Leader, PwC
9:10 Customer Insights Platform
Mr. Andy Goldin, Director of Data & Analytics Services, PwC Southeast Asia Consulting
9:30 Panel Discussion
Mr. John Garvey, Global Financial Services Leader, PwC
Mr. Andrew Taggart, Financial Services Leader, PwC Southeast Asia Consulting
Mr. Simon Gealy, Financial Services Leader, PwC Japan
Mr. Andy Goldin, Director of Data & Analytics Services, PwC Southeast Asia Consulting
Moderated by: Grant Dennis, General Director, PwC Consulting Vietnam
10.30 Closing


John Garvey

John Garvey

Global Financial Services Leader, PwC

John Garvey is PwC’s Global Financial Services Leader based in our New York office.

John has had both senior industry and consulting roles over his career. From an industry perspective, he has served both as a Chief Risk and Chief Operating Officer at Reuters' Instinet business (now Nasdaq) and a portfolio CEO for several of JPMorgan Chase's private equity businesses. In terms of consulting and business advisory experience, John has worked extensively in the banking, capital markets and wealth management sectors in each of the major regions of the world for such clients as Deutsche Bank, UBS, Credit Suisse, DTCC, NYSE/Euronext, Morgan Stanley, Bank of New York Mellon, JPMorgan Chase, RBS, State Street, Citigroup, Merrill Lynch, Société Generale, HSBC, Barclays Capital, SWIFT and Euroclear.

John is a frequent speaker, author and spokesperson for PwC in the media, appearing in publications such as The Wall Street Journal and Financial Times and appearing as a guest on CNBC’s Squawk Box, Fox Business News and PBS’ Nightly Business Report. He is a co-author of PwC’s 2020 Series of papers covering capital markets, retail banking and technology.

Andrew Taggart

Financial Services Leader, PwC Southeast Asia Consulting

Andrew leads PwC’s Financial Services Consulting business across South East Asia, based in Singapore. In this role, he is focused on bringing the best of PwC to help financial services clients solve their most pressing business issues. He brings a strategic perspective of the trends shaping the future of financial services including digitization, customer centricity, AI and analytics, automation, Fintech innovation, productivity optimisation, regulation and competition.

Andrew has over 20 years of experience in driving customer focused business and technology transformations. He has worked with leading banks, insurers and wealth managers in Asia, Australia, UK and Europe.  His client engagement portfolio includes growth strategy, digital strategy, digital business creation, customer centric operating models, customer segmentation and analytics, productivity optimisation, and CRM implementations.

Andrew is often invited to speak at conferences and to the media on the key trends shaping the future of financial services.

Andrew graduated from the University of Wales College, Cardiff (UK) with a BSc(Econ) in Economics and MSc in Computing.

Grant Dennis

Grant Dennis

General Director, PwC Consulting Vietnam

Grant Dennis is PwC’s Territory Consulting Lead in Vietnam. He took on this role after several years leading the Government and Management Consulting practice of PwC New Zealand in Wellington.

Prior to that, between 1999 and 2006, he spent 7 years leading a major consultancy business across Asia Pacific out of Singapore focusing on transformational change with a significant technology component.

Grant has over 25 years of professional, commercial and entrepreneur experiences. He started his career with a Big 4 firm, before developing his career as a CTO and then CIO at the largest electricity company in New Zealand where he ran all aspects of the company’s IT. He has worked and lived in the UK as a technology consultant, and in New Zealand delivering multiple technology projects from strategy to execution phases.

Grant’s areas of expertise include engagement and lead roles in Digital Experience Strategy, SCADA operational systems, Enterprise Resources Planning (ERP), Customer Relationship Management (CRM), Supply Chain Management (SCM), Human Capital Management (HCM), including cloud solutions as well as app development approaches.

He has delivered many projects where the client needed to digitally transform their business and required new digital strategies that delivered positive customer and staff engagement as well as competitive positioning.

Scott Albin

Simon Gealy

Financial Services Leader, PwC Japan

Simon Gealy is Leader of our Financial Services Practice in Japan. Simon has 30 years of experience working with financial institutions, and is a regular speaker on IFRS, Basel and Enhanced Prudential Standards issues, as well as the author of several articles and publications on the challenges of implementing accounting and regulatory change. Simon was admitted to the Partnership in New York in 1999 and has been Global Leader of our IFRS Conversion Practice as well as our New York Metro Deals Leader.

Simon is a Member of The Institute of Chartered Accountants in England & Wales and is an Economics graduate of University College London.

Scott Albin

Andy Goldin

Director of Data and Analytics Services, PwC Southeast Asia Consulting

Andy Goldin is a Director of Data and Analytics, South East Asia Consulting at PwC where he advises clients across industries on delivering analytics solutions and building world-class data organisations.

Andy joins PwC from Uber where he was the Head of Analytics & Insights for APAC. He managed the Transport, EATS, Marketing, Strategy and Support analysts covering ANZ, China, India, South East and North Asia. Prior to Uber, Andy was a consultant with Expand Research (BCG); developed process-improvement, MIS and Analytics solutions for Deutsche Bank and ICAP; as well as creating a new poverty-alleviation microfinance methodology while employed as Country Director of the Grameen Foundation Australia.

Andy holds Bachelor degrees in Finance, Marketing and Information Systems from the University of Sydney and a Masters in Predictive Analytics from Northwestern University.  

Get in touch

Grant Dennis

General Director, PricewaterhouseCoopers Consulting Vietnam

Tel: +84 28 3823 0796

Dinh Hong Hanh

Partner, Financial Services Consulting, PricewaterhouseCoopers Consulting Vietnam

Tel: +84 904 178 556