Acknowledgements

Advisory

Global and US Advisory Technology Consulting Leader
Tom DeGarmo

US Thought Leadership

Managing Director
Howard Kravitz

Strategic Marketing
Katrina Najm
Natalie Kontra

Center for Technology
& Innovation

Managing Editor
Bo Parker

Editors
Vinod Baya
Alan Morrison

Contributors
Scott Bauer
Thomas Foth
Galen Gruman
Bud Mathaisel
Bill Roberts
Christopher Wasden

Editorial Advisors
Larry Marion

Copy Editor
Lea Anne Bantsari

US studio

Design Lead
Beata Rutkowski

Illustrators
Chris Pak
Tatiana Pechenik

Production
Jeff Ginsburg

Online marketing

Managing Director
Jack Teuber

Designer and Producer
Scott Schmidt

Animator
Roger Sano

Reviewers

Craig Atkinson
Daniel Backo
Christopher Curran
Larry Gioia
Michael Marinacci
Marc Sirkin
Steven Zaloga

Special thanks

Dan Eckert
Avynash Gersappe
Mark Haller
Brett Hertzig
Mike Hiendl
Joseph Lamano
Anton Malygin
Dean Nicolacakis
Saumil Parikh
Amy Pierce
Thomas Putyamidan
Babs Ryan
Ted Shelton
James Yoder

Amy Elston, Axicom

Brittany Hodill, The Hatch Agency

Candice Eng, INK

Industry perspectives

During the preparation of this
publication, we benefited greatly
from interviews and conversations
with the following executives:

Scott Bauer
Principal, Customer Impact Practice
PwC

Fred Cripe
Senior advisor to PwC
Former Executive Vice President
Allstate Insurance Company

Walter De Brouwer
Founder and Chief Executive Officer
Scanadu

Carlo Gagliardi
Partner
PwC Consulting, UK

Jim Ingrassia
Vice President, Solution Support
Division
Konica Minolta Business Solutions

Peter Leiser
Vice President of Engineering,
Platforms, and Applications
Streetline

Suke Jawanda
Chief Marketing Officer
Bluetooth SIG

Laura Mitchell
Vice President, Business Development
GrandCare Systems

James McGee
Chief Executive Officer
The Oaks

Dominic Morea
Senior Vice President of Advanced
Solutions and Innovation
First Data Corporation

Macario Namie
Vice President of Marketing
Jasper Wireless

Jonathan Riechantal
Chief Information Officer
City of Palo Alto

Daan Roosegaarde
Studio Roosegaarde