Compliance effectiveness: A discussion on the trends and industry practices in a virtual world

Transforming Risk into Confidence podcast series


Regulatory complexities continue to grow, while the pace of new products and services has accelerated and innovation and regulatory technology (RegTech) solutions are becoming commonplace. In this episode, Matt Shelhorse joins Chad Gerhardstein to discuss the need for compliance program effectiveness in this environment, including the key compliance elements and trends in this remote and virtual environment.

We discuss the following questions:

1:10 - What is compliance effectiveness as we refer to it?
2:07 - What are some of the broader trends around compliance, specifically in this heavily remote and virtual environment?
5:14 - Where do you see heightened risk and regulatory focus shifting over the next 12 to 18 months?
7:57 - How is the existing use of technology and the potential new uses driving change for compliance programs?
11:05 - How are we seeing organizations react to and prepare for the recent DOJ sentencing guidelines?
15:06 - Is now the right time for initiating new compliance projects and rethinking the overall compliance strategy as well as transformation?

About our moderator

Chad Gerhardstein is a Principal in PwC’s Internal Audit, Compliance and Risk Management Solutions (ICRS) practice and focuses on serving the FinTech sector. Chad brings over 20 years of experience in risk management, regulatory compliance, controls assurance, and internal audit domestically as well as in EU, LATAM, and AsiaPac regions. He also served as the Global Chief Compliance Officer and Head of Risk and Compliance for one of the largest global payments institutions and providers of financial services. During this time, he was responsible for a global team managing the company’s regulatory risk profile and spent significant time with US, UK and EU financial services regulatory agencies. CISA, CISSP, PMP.


About our guest

Ryan Folscroft

Matt Shelhorse is a Partner in PwC’s Forensic Services Practice and leads our Fraud, Corruption & Economic Crime Solutions forensic efforts in the consumer market sector. Matt has over twenty nine years of forensic accounting, consulting and financial management experience. He has worked with attorneys, corporate clients, individuals and governmental agencies to assist them in a variety of matters across various industry sectors, including retail and consumer, agriculture, technology, industrial products, financial services, alternative investments and real estate.

Matt has experience in leading large complex engagements for multinational organizations, has worked on the ground in over thirty different countries and has led teams working in various other global locations. His range of experience includes providing assistance to companies with respect to certain corporate investigations, misappropriation of assets and related misconduct, corporate intelligence and background research, regulatory inquiries/examinations, governance and compliance matters, allegations of bribery and corruption, conducting risk assessments and controls testing, transactional due diligence and electronic discovery processes and related data analysis.

Contact us

Matt Shelhorse

Matt Shelhorse

Partner, Cybersecurity, Privacy and Forensics, PwC US

Chad Gerhardstein

Chad Gerhardstein

Principal, Internal Audit, Compliance and Risk Management Solutions, PwC US

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