PwC custom training

Professional Development Program (PDP)

Why invest in custom training?

When it comes to training, it’s important to cover the basics and set a good foundation. However, only covering the basics or “check-the-box” solutions could leave your people short on skills, as the content often lacks the connection back to their specific job roles and responsibilities. When learners can’t connect the training content back to their daily responsibilities, they are often unable to apply the new knowledge they received.

By adding solutions tailored and customized to your organization’s unique needs, you can create more opportunities for your people to gain the skills they need to perform and develop in their roles. By giving your people the skills they need to feel and perform successfully, they can be better positioned and motivated to help their organization achieve the goals you’ve established.

How PwC can help with custom training programs

In order to help you implement innovative learning solutions, our team of learning consultants and instructional designers work with you to drive a proven process for assessing your learning needs, creating role-specific curriculum and evaluating your training experience. Our approach is tailored to fit your unique learning needs and the demographic profile of your target audience.

We understand the importance of infusing the right instructional elements at the right time to promote an engaging, yet highly effective and job-relevant learning experience. To help maximize your training investment, PDP can help prioritize your learning strategy, develop short and/or long-term plans that support your training goals, develop custom courses designed to close skill gaps and work within your budget.

How does PDP deliver?

Training strategy development

PwC’s PDP can help you design a training strategy that aligns with your business and/or project goals. Starting with a strategic approach to your training goals, we can help you map out achievable short and long-term plans that fit your budgetary needs, excite your learners and achieve your training objective.

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Training needs assessment

After helping you assess your current skill gaps and desired behaviors, we can help you determine whether or not the gap can be effectively closed through training or through other non-training measures. Any training solutions will then be mapped back to your established training strategy to help you formulate a roadmap for implementation.

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Curricula review and analysis

By analyzing the current state of your curriculum, we can help you better understand strengths within your training program along with any content gaps. Your revised/recommended curriculum is mapped back to your training strategy and assessed against your overall training goals and specific learning objectives. This helps assess completeness of your training curriculum and better define learning paths for your employees to follow.

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Skill gap assessments

Depending on your goals and what you want to achieve, closing skill gaps and advancing employees forward can be overwhelming, especially if the root cause of the skill gap is hard to identify. Our skill gap assessment process helps you recognize the difference between the current skill set employees possess and the required level for optimal performance. This comparison can help define areas for improvement and directly target where training investment can be most effective.

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Learning path development

Properly designed learning paths or training curriculum are most effective when they directly map back to an organization’s core competencies and job responsibilities. PwC’s PDP works with you to help identify your learning priorities and define a path that can bridge current skill sets with future goals and desired behaviors. This transparency and direction often allows people to see how their personal development contributes to the organization’s success—which in turn creates accountability and motivation.

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Classroom (instructor-led) training

Still a widely-used modality among numerous organizations, our live classroom training offers a rich platform for collaboration and networking. Our course design philosophy is often supported by rich, immersive and relevant story lines that allow the learner to solve a problem or play out an interactive case-study. We provide opportunities to increase team building and generate collaborative discussions that can be non-existent in an on-line training environment.

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eLearning programmes

Interactive and convenient, PwC’s eLearning solutions provide you the ability to learn skills and knowledge critical for success in today’s business environment at your desk or laptop. We have experience building eLearns that span a variety of interactivity levels and budgets without sacrificing the quality of the learning experience.

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Nano (Micro)-learning

Nano-learning is a short simulation of a real-world process or system, targeted to achieve one learning objective and is quickly becoming a popular strategic learning solution. Built on a ‘less is more’ philosophy, we design nano-learning that breaks the training experience into smaller, digestible pieces. PwC’s PDP offers a variety of media options so that these targeted, task-based solutions can be convenient and powerful sources of learning during an initial rollout or ongoing source of reference.

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Role-based training

Our customized role-based training solutions help organizations directly align simulated training content with real world application. This allows employees to gain a deeper understanding through real-life scenarios and job-relevant practise. We understand the importance of getting employees on the right foot with targeted training that level sets knowledge and role-based content which prepares them for day one and beyond.

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Scenario-based training

To allow for direct application, we develop scenario-based training to better engage the learner. By infusing realistic, yet memorable storylines, we help enhance the transfer of knowledge and overall learning experience. Our scenario-based training also promotes critical thinking within job realistic situations further preparing the responsibilities of their role.

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Problem-based training

We design problem-based training to provide learners with an open-ended problem that is solved individually or in a collaborative group setting. This strategy helps to promote critical thinking skills. The group dynamics demonstrated within problem-based training simulate real-world collaboration used to solve issues within the work environment.

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Case studies

Our case study design challenges participants to apply concepts to a real-life situation, examine the case from multiple perspectives and consider potential ethical dilemmas. Learners continue to build their confidence and knowledge by participating in a case study experience directly applicable to their role. Our strategically infused real world examples and "what-if" situations allows participants to make better-informed decisions.

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Mobile-responsive content design


To meet the needs of the changing workforce, organizations are revamping their training strategies to allow for additional access and ease-of-use to training material. Providing the flexibility to access training through mobile devices allows learning to take place anytime, anywhere.  We help you determine whether a responsive design is necessary. If so, we’ll help you design a mobile-responsive solution that is convenient and meets your training needs.

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Animated and live video

PwC’s PDP has the ability to incorporate animated and live video within our custom training solutions. These streaming features allow the user to more easily visualize important concepts. Our videos engage the audience and can demonstrate a process, deliver information, or provide messaging from top leadership. This helps increase retention of content by incorporating audio, visual and interactivity elements within training.

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Game-style learning

Adding a game-like quality to learning keeps participants engaged and increases recall to their job responsibilities. Today’s tech-savvy learners expect more than your standard animations showing text fly in and off the screen. To grab their attention, PwC’s PDP can help develop content animation and videos so that they are fun, edgy and ‘game like’. Our interactive elements promote hands-on application and practise of a new skill. Our content is built to appeal and engage the workforce of today.

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Badging and social learning

Our badging and social learning solutions serve as a tool used for positive recognition or achievement during a training program. This provides motivation for learners and often serves as a visible indicator for the learner to measure successful completion of tasks, development of skills or level of understanding as they progress through the training program.

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Performance support tools

Used as a valuable supplement to your training program, our performance support tools help provide learners with easy to follow, just-in-time tools or guidance. These materials can include checklists, job aids, quick reference cards, scripts, infographics, interactive PDF guides or other key pieces of information.

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We host train-the-trainer workshops with your facilitation team where we share leading practices on effective facilitation. These workshops also help build confidence to help your team effectively execute case studies, scenario-based training and interactivities, where designed in your training materials. If necessary, we can coordinate the delivery of your content using PwC’s subject matter specialists on-site at your location.

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Post-course evaluation

Following your customized training session or programs, we can perform optional post course evaluation services, using the Kirkpatrick Evaluation Model to pulse your audience, confirm developmental progress and identify new learning needs. This further allows you to understand the effects and value demonstrated through the completion of user training.

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Contact us

Maryann DeJesus

US PDP Leader, PwC US

Danielle VanDyke

US PDP Director, PwC US

Tracy Roudebush

US PDP Director, PwC US

Jaime Weber

US PDP Director, PwC US

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