The world of work is changing – fast. These changes, such as the rise of the gig economy, digital transformation, increased deal activity, greater focus on diversity and inclusion, and new and ever-changing risk and regulatory concerns, bring new challenges for HR to tackle. HR must look for new ways to interact with prospective employees, approach the employee experience, and get work done. With HR changing at such a rapid pace, the measures that HR uses to evaluate its effectiveness will need to evolve accordingly.
To help HR assess effectiveness given these changes, PwC’s Saratoga has developed “Next Gen” metrics.
These new metrics address contemporary and emerging hot topics affecting talent such as:
Saratoga released these new metrics in early January 2018 within Saratoga’s annual human capital benchmarking survey.
PwC's Saratoga Benchmarking program measures hundreds of HR/workforce metrics related to areas such as organizational effectiveness, turnover, staffing efficiencies, and HR costs and structures (in addition to the Next Gen areas mentioned above) – comprising the largest database of workforce-related benchmarks.
Saratoga membership includes access to a user-friendly online tool that allows for easy data entry for HR/workforce-related metrics based on our standard definitions and comparisons against hundreds of benchmarks. Peer group comparisons provide members with the ability to evaluate their organization’s performance against others – based on attributes such as industry, headcount size, and revenue size.
The membership also includes access to a member community for examining unique challenges and sharing ideas regarding key workforce topics, as well as various webcasts and whitepapers. Saratoga offers membership options such as global benchmarking and industry-specific consortia that include metrics and topics relevant for each sector.
Principal, People Analytics, Consumer Markets and Industrial Products, Technology, Media and Telecommunications Industry, PwC US
Principal, People Analytics, Health Industries, Technology, Media and Telecommunications Industry, PwC US