Health and welfare benefits services

2018 Health and Well-being Touchstone Survey Key Findings

  • Employers have put their health strategies on hold in these uncertain times.
  • Employees are paying a lot more for their PPO plans.
  • Cost-shifting is still happening, but at a lower rate.
  • Workforce alignment may be a misalignment, with employers and employees demonstrating a difference on priorities and needs.
  • Retirement readiness – employers may offer many plans to their employees but still face the challenges of them not being retirement ready. 

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PwC's Barbara Gniewek and Greg Mansur discuss the highlights of the 2018 Health and Well-being Touchstone Survey results.


About PwC’s 11th annual Health and Well-being Touchstone Survey

Our Health and Well-being Touchstone Survey reports on changes to employer sponsored health plans. The 2018 Health and Well-being Touchstone Survey results show a shift from the past trends. While healthcare cost increases continue to outpace general inflation; other factors such as a tight labor market and an influx of cash from tax reform have allowed employers to hit the pause button resulting in more status quo than adoption of emerging strategies. However, with the continued changes in the healthcare economy – consolidations, new entrants, emerging technology, new partnerships/mergers – employers who seize this moment will leapfrog their competitors by offering more cost efficient programs that optimize spend while engaging employees/dependents. While major regulatory reform does not seem imminent, those who wait on the sidelines during this healthcare transformation may find themselves behind in the struggle to win the war for talent and for greater engagement.

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Our purpose – driving better performance and results from your health and welfare programs for your people and your organization.

We can help you evaluate the performance of your programs and vendor partners through proven cost driver analyses and vendor assessment approaches. As your trusted advisor, we understand how to implement innovative health management strategies within the increasingly complex healthcare environment.

Areas of focus include:

  • Actuarial consulting
  • Active and retiree health and welfare plan design, funding, and taxation
  • Vendor selection
  • Plan performance management
  • Claims assessments
  • Prescription drug benefit management
  • Provider strategies
  • Clinical programs and wellness strategies
  • Benefit plan compliance and reporting
  • Financial reporting and cost driver analyses
  • Private exchange evaluation and analyses

Leading the pack

ALM Intelligence, a leading analyst firm in the HR consulting market, has judged PwC to be a Vanguard firm - amongst those with the broadest and deepest capabilities in the market.*

*Source: ALM I​​ntelligence (formerly Kennedy), (c) ALM Media, LLC. Reproduced under license 


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Contact us

Barbara Gniewek
Health & Welfare Practice Leader, PwC US
Tel: +1 (646) 471 8301

Greg Mansur
Principal, PwC US
Tel: +1 (213) 270 8790

Joe Badalamenti
Principal, PwC US
Tel: +1 (312) 298 3088

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