The number of online channels where humans interact, do business, and reveal personal details continues to grow. And so has the risk landscape for companies. Damaging news can easily spread across the internet, feeding the flames of corporate scandal.
If you don’t monitor the chatter, you could miss critical warning signs of a looming crisis — and find your organization in a volatile situation that’s hard to control. PwC social media analysis can help.
Investigations, disputes, due diligence and regulatory pressures are generally costly, complex, multi-layered affairs that frequently extend beyond jurisdictional and cultural borders. Without adequate visibility into the unseen corners upon which outcomes depend, companies can find themselves at a strategic disadvantage.
To bridge those information gaps, legal professionals are increasingly seeking support from specialists who can help collect and analyze big data (including the sprawling, multilingual universe of user-generated content) using advanced techniques such as network analysis – and turn it into valuable insight on which they can quickly act.