Sixty-five percent of the CEOs said they’d experienced at least one crisis in the past three years. And, more than 30% of CEOs predict they will face more than one crisis in the next three years. It’s no longer a matter of if an unplanned event will hit - it is a matter of when.
But there is a silver lining. According to the responses of CEOs, 39% of them tell us their ability to manage a crisis well has actually contributed positively to revenue growth. To realize the positive value of crisis planning, companies need to give it the same level of importance and support that they would do for more tangible parts of business operations.
Nearly 60% of CEOs say they are ‘extremely’ or ‘somewhat concerned’ about their readiness to respond to crisis, according to PwC’s latest CEO Survey. With threats evolving, the best defense is a crisis-fit plan. What does that mean?
Instead of trying to prepare for every possible future scenario, have a strategy for the top three to five threats you need to most worry about today. Then back it up with a crisis playbook, a strategic cross-functional response team and workforce training. Find out more about building your crisis confidence here.
PwC’s Crisis Preparedness Assessment is an interactive, web-based platform that objectively quantifies and benchmarks an organization's crisis preparedness. It leverages PwC’s crisis management framework, built from international standards, leading practices, and our client experience, to deliver algorithmic analysis of your existing crisis management program, maturity scoring and benchmarking, and recommendation roadmapping.
Crisis, product recalls, bankruptcy, customer complaints. When claims arise, you need to act quickly - but it can feel like managing a whole new line of business.
PwC’s digital claims management platform consolidates all program-related data in a centralized portal to help you improve claims efficiency, accuracy and transparency.
Internal fraud. Accounting and corruption issues. Global economic collapse. Financial crisis can be wide-ranging and severe.
Your people are the lifeblood of your success. They're also your biggest risk.
Your reputation is fragile. Limit impact by telling the right message, to the right people, at the right time.
War. Famine. Pandemic. We’ll help coordinate the right stakeholders to create a global response–and minimise the impact.
Cyber attacks. Data loss. Espionage. Technology outages. We’ll help you prepare, respond, recover–and grow stronger.
Supply chain issues. Infrastructure failures. Product recalls. Known, unknown or unforeseen. We’re by your side.
Sanctions. Regulatory requirements. Unforeseen legal action. We’ll help you stay updated, avoid surprises and deal with complexity.
Partner, Global Forensics Leader, PwC US
Partner, Asia Pacific/Americas Crisis Leader, PwC US
Partner, Crisis Leader, PwC Brasil
Tel: +55 (11) 3674-8840
Partner, Crisis Leader, PwC Canada
Tel: +1 (514) 205 5407