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In this episode, Jennifer Lendler joins Kevin O'Connell to discuss the steps organizations can take to build trust and transparency when integrating artificial intelligence.
We discuss the following questions:
0:36 - What are the pieces of artificial intelligence (AI)?
1:48 - What are some of the issues with trust and how is it affecting businesses thinking about AI?
4:20 - What are some concerns you are seeing with AI adoption?
5:56 - What can organizations do and what questions should they ask when looking into AI?
9:26 - What conversations are you having around AI, especially around developing controls frameworks?
12:02 - What are some key takeaways to think about when considering incorporating AI in your organization?
Kevin O'Connell serves as PwC’s Trust and Transparency Solutions and ESG Solutions leader. A leading specialist in SOC 1, 2 and 3, and other third party assurance and internal controls reporting, he has over 25 years of experience providing services to our largest financial services clients designed to identify, assess, and manage complex risk and control issues across the enterprise – whether they are strategic, financial, systems, or operational in nature. As PwC's ESG Solutions leader, Kevin leads a team of professionals focused on helping organizations implement strategies to improve their ESG reporting and communicate progress to investors and other stakeholders.
Jennifer Lendler is a Managing Director in PwC's Assurance practice where she leads emerging technology solution efforts, developing and accelerating capabilities and solutions using AI, blockchain and IoT. Jennifer is a patent‐holding inventor in the field of optimization algorithms and is a relentlessly curious visionary in data and analytics, AI, blockchain and IoT. She helps clients in their application of various emerging tech throughout the finance, technology, healthcare, supply chain, consumer products, hospitality and gaming sectors.