In this episode, Jennifer Lendler joins Kevin O'Connell to discuss the steps organizations can take to build trust and transparency when integrating artificial intelligence.
We discuss the following questions:
0:36 - What are the pieces of artificial intelligence (AI)?
1:48 - What are some of the issues with trust and how is it affecting businesses thinking about AI?
4:20 - What are some concerns you are seeing with AI adoption?
5:56 - What can organizations do and what questions should they ask when looking into AI?
9:26 - What conversations are you having around AI, especially around developing controls frameworks?
12:02 - What are some key takeaways to think about when considering incorporating AI in your organization?
Kevin O'Connell serves as PwC’s Trust and Transparency Solutions Clients and Markets Leader. A leading specialist in SOC 1, 2 and 3, and other third party assurance and internal controls reporting, he has over 25 years of experience providing services to our largest financial services clients designed to identify, assess, and manage complex risk and control issues across the enterprise – whether they are strategic, financial, systems, or operational in nature. Kevin also serves as the US Risk Assurance Asset & Wealth Management Sector Leader. Leading the growth agenda for the sector, he has created and launched an AWM business program resulting in the development of PwC’s professionals and consistent delivery of the highest quality service to our clients.
Jennifer Lendler is a Managing Director in the Digital Risk Solutions practice at PwC, where she leads the Risk Assurance Innovation Center of Excellence Emerging Technology Solutions efforts, developing and accelerating capabilities and solutions using AI, blockchain and IoT. Jennifer is a patent‐holding inventor in the field of optimization algorithms and is a relentlessly curious visionary in data and analytics, AI, blockchain and IoT. She helps clients in their application of various emerging tech throughout the finance, technology, healthcare, supply chain, consumer products, hospitality and gaming sectors.
Trust and Transparency Solutions Client and Markets Leader, PwC US