Companies need to be agile and ready to make swift, cost-informed decisions that are aligned to the business strategy. When it comes to digital operations, how, and how quickly, companies devise and implement a strategy for moving forward will significantly affect just how competitive they are in the next few years.
Much attention has been placed on how digital technologies are expected to transform the way every industry conducts business. Companies are already using new technologies to transform how they analyze their markets, interact with their customers, and gain insights about their performance. What keeps getting overlooked, however, is that the digital revolution will also radically change how organizations operate their businesses on a daily level—their manufacturing plants, capital assets, supply chain and service, and product development.
The impact of Robotic Process Automation on a company’s operations and competitive positioning is significant on a number of fronts: economic value, workforce advantages, quality and control improvements, and flexible execution. In fact, a couple of RPA’s greatest benefits are often overlooked: its ease of deployment and the speed and agility it confers on the enterprise.
Principal, Operations, PwC US
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