Secure sharing leads cyber healthcare strategies

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August 2018

Key findings from The Global State of Information Security® Survey 2018

Powerful forces like sensor-based technologies, new ways of interacting with patients, consumer demands for personalized care, and the Internet of Things (IoT) are disrupting the concept of healthcare for consumers and providers alike. Together, these trends are blurring the boundaries between traditional healthcare providers and retailers, technology companies and medical device manufacturers, among others. 

The continued adoption of patient electronic health records has expanded the cybersecurity attack surface and increased exposure to new and evolving threats. According to findings from 367 healthcare provider respondents to The Global State of Information Security® Survey 2018, 14% of providers reported a ransomware attack last year and providers detected 11% more security incidents in 2017 than the year before.

How healthcare provider leaders can transform challenges into opportunities

  1. Invest in cybersecurity and privacy: This is no time for cost containment. An effective cybersecurity program will require support and funding the top, but 61% of board members do not participate in discussions about investments in the cybersecurity practice. 
  2. Invest in new technologies, and back them up with technical expertise: Businesses are adopting artificial intelligence, advanced authentication and open-source software to improve cybersecurity capabilities as well as create operational and IT efficiencies. 
  3. Create an information-sharing program: A top challenge among healthcare providers is the need to securely share sensitive information among physicians, patients and business partners. 
  4. Secure smartphones and medical devices: As more physicians and patients interact through digital channels, the need to secure smartphones and medical devices has become a top priority. 
  5. Gear up for the Internet of Things: As the number of connected devices proliferates, it’s critical that healthcare organizations establish a security and data-privacy strategy for the IoT. 
  6. Perform thorough due diligence of partners: As healthcare providers grow through M&As and partnerships with entities outside their industry, the cybersecurity capabilities of these companies can be a serious risk.

Contact us

Sean Joyce

Global and US Cybersecurity, Privacy & Forensics Leader, PwC US

Pieter Penning, PCI QSA

US Advisory, Cybersecurity & Privacy Partner, PwC US

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