The future of work is here: digital, increasingly automated, and augmented by AI. Enterprises, governments, workers, and even parents need to get ready—today.
The answer is: not for the foreseeable future. But that doesn’t mean that work won’t change. As AI moves from automating simple computational tasks, to augmenting human decisions, to solving problems autonomously in real-world situations, the need for people to work with AI will grow. The need for jobs that algorithms can do will shrink. And the need for a workforce that is continually evolving becomes essential.
Enterprises and governments must understand which skills AI will automate and which AI will drive demand for, then prepare their workforces. That means upskilling some workers to do existing jobs, but with AI; retraining others whose jobs will vanish; and teaching children both STEM skills and a culture of creativity and lifelong learning.
Whether we’re leading organizations or working in them, setting education policy or raising children, we all have to get ready for AI. But AI’s economic boost—over $15 trillion by 2030—will offer many well-paid jobs for those who know how to seize this prize.
We’ve crunched the numbers (with the help of AI) and figured out which skills and jobs AI will automate, and which it will augment, in which sector and which country, at what time. We work with clients to
That last point is crucial, because employees won’t just need to know how to work with AI. They’ll need to work better with each other and with the AI, since AI’s power and its need for data cross business lines and functions.
PwC’s AI and people management specialists are already helping clients do as we’ve done inside our own ranks: build a workforce that isn’t scared of the future, but is ready to thrive in it.