Creating a virtual delivery platform that enables successful collaboration

Challenge: How do I keep my team engaged?

Potential mitigations

• Make time for your team to connect on a personal level (virtual happy hour, wellness/coffee breaks, etc)
• Rotate the “spotlight.” Give each person/team the opportunity to promote their accomplishments
• Lead by example
• Check in with teams regularly

Challenge: How do I ensure my team is being productive?

Potential mitigations

• Leverage project management tools to measure team progress
• Utilize gamification techniques to drive positive team behaviors
• Address any issues or concerns real time
• Understand and test technology prior to a meeting
• Schedule team meetings to discuss daily tasks and blockers

Challenge: How do I address change and user adoption?

Potential Mitigations

• Engage users to be “change champions” for their teams
• Keep users constantly updated
• Provide a clear and concise ruleset to follow for working remote
• Provide the tools, techniques and technology and set clear expectations
• Train your team on their virtual toolset and troubleshoot issues quickly

Challenge: What do I do if virtual delivery isn’t working well?

Potential Mitigations

• Take a weekly pulse check to identify pain points
• Action and resolve pain points quickly
• Listen to your team and adjust approach
• Keep it simple
• Host more “office hours” until everyone is comfortable with working virtually

Increase productivity and team performance through friendly competition

Gamification techniques can be leveraged to make virtual projects more fun while increasing productivity and quality. Team members are incentivized by the ability to earn status or rewards for participation in specific activities or achieving project milestones. Gamification energizes the team and makes accomplishments more meaningful while bringing transparency to the work individuals are executing.