Client’s Challenge
Our client needed a better understanding its customer demands for transparency, its own capabilities, and external enablers to deliver:
What do our customer care about and how do they want to receive information?
Do we have the right data and systems to deliver on these customer demands?
What external technologies, partners, or industry initiatives can I leverage?
PwC’s Solution
We helped our client develop its transparency strategy and roadmap by:
Assessing gaps in our client’s data, IT, and supply capabilities
Recommending emerging technology solutions to enable transparency
Facilitating a workshop with executives to align on the company’s future vision and commitment to transparency
Impact on Client’s Business
Our client is aligned on a transparency vision, near-term strategy, and milestones, with a clear business case on how transparency delivers competitive advantage.
