Digital transformation case study

The real impact of Discovery Managed Services

A PwC Product

 

200 custodians, 20 TB of data, 43M documents, 4 continents.

 

Client – A global pharma company
Our Role – Worked collaboratively to deliver eDiscovery program support for a global Pharma company facing an FCPA regulatory response and mass tort litigation across the Americas, Asia Pacific, the Middle East and Europe.
Industry – Health services
Services – Service Excellence, Digital

 

Situation:

How to face an FCPA regulatory response and mass tort litigation across the Americas, Asia Pacific, the Middle East and Europe

Our client, a global pharma company, was facing an FCPA regulatory response and mass tort litigation that spanned across multiple areas. Our client was seeking cost controls while meeting their regulatory obligations, and wanted critical insight as quickly as possible. PwC was asked to work with multiple law firms to provide eDiscovery program management support for the company’s global practices across the Americas, Asia Pacific, the Middle East, and Europe.

Solution:

Adopting the right stance and set of processes can almost guarantee you a better outcome

Each region required specific data privacy considerations and global logistical coordination. Our global teams supported review efforts and managed the entire production process for external counsel. Document review was provided by our trusted providers, ensuring all quality checks on the data provided to the various regulatory and governmental bodies had been completed.

“The reputation with which you emerge from a crisis will depend more on how seriously you anticipated the possibility of a disaster and how well you responded.”

Kristin Rivera,Global Forensics Leader, PwC US

Results:

PwC amassed all sources of electronically stored information (ESI) for over 200 custodians across the globe, totaling over 20TB of data, and processed, filtered and hosted all 43M documents for attorney review. We helped the client address regulators’ inquiries quickly. Our complete end-to-end solution enabled the client to limit investigative costs while ensuring consistency and quality of productions across all matters.