Creating a culture of efficiency

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A global staffing firm uses management principles and practices to make immediate and long-term efficiency and quality improvements.

Client’s challenge

To increase revenue by 8% without increasing costs:

  • Assess existing practices to determine where efficiency gains can be made
  • Develop and implement plan to realize increased productivity and efficiency gains

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PwC’s solution

Use PerformTM methodology to:

  • Identify divisions that can benefit from increased efficiency
  • Train managers in Perform practices and principles
  • Identify inefficiencies and develop solutions
  • Iterate training to facilitate the spread of Perform management culture

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Impact on client's business

  • Annualized revenue increase of $25 to $30 million
  • Multi-departmental efficiency gains totaling over $500,000
  • Employee, manager and executive support for new principles, processes and systems

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"The various offices that undertook Perform training and implementation achieved capacity improvements ranging from 14% to 25% or more."

Contact us

Vinay Couto

Vinay Couto

PwC's Strategy&, Principal, PwC US