The Journey to SaaS Profitability

October 2014


Software-as-a-Service is driving increased operating model complexity and disruption in the industry. Executives should ensure their company's operating model supports and enhances a new customer experience, ensure the role of the CIO is supporting a new set of Lead to Cash processes, prepare for a new set of strategic and operational risks and manage shareholder expectations. PwC has described considerations for software executives to successfully meet these challenges.

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Patrick Pugh
US Technology Industry Principal
Tel: +1 (206) 398 3008