Fire, ready aim: Don't miss the point of a policy administration transformation

September 2011

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In today’s evolving insurance industry landscape, carriers require a modern foundational system that enables improved market responsiveness and operating leverage. An increasingly mature vendor landscape enables carriers to embark on a policy administration system (PAS) transformation journey with less risk than they had to endure five years ago, thus enabling them to build a sound and realistic business case for transformation.

Large PAS transformation programs are often delivered late or over budget—if at all—as a result of the magnitude, complexity, and above all, poor upfront planning and alignment with key business drivers. To be successful, leading carriers are aligning PAS transformation objectives with the business drivers that most closely support their corporate strategy and operating environment.

Leading insurers are already reaping the benefits of modern and flexible policy administration systems:  PAS transformations can directly enable improved operating leverage by eliminating redundant platforms and processes, simplifying existing systems, and reducing underlying cost pressures. They can also improve market agility by increasing customer focus and creating a more flexible platform for quickly responding to customer needs and regulatory requirements.

Contact us

Imran Ilyas
Partner, PwC US
Tel: +1 (312) 298 6884

Jamie Yoder
Insurance Market Leader, PwC US
Tel: +1 (312) 298 3462

Josh Knipp
Tel: +1 (312) 298 3044

Tom Kerbs
Tel: +1 (312) 298 3527

Dirk George
Principal, PwC US
Tel: +1 (267) 330 2672

Scott McMillen
Principal, PwC US
Tel: +1 (216) 875 3176

Paul McDonnell
Principal, PwC US
Tel: +1 (646) 471 2072

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