Q&A: How can RPA and other digital labor help financial institutions?

Start adding items to your reading lists:
Save this item to:
This item has been saved to your reading list.


Digital labor may offer real help to financial institutions as they look to adapt their operating models to the current market climate. Financial institutions are looking to new tools, made possible by advances in robotic process automation (RPA) and related technologies, to automate a wide range of activity without the need for complex programming.

To continue reading, please download the full article.

Featured videos


Playback of this video is not currently available

PwC shares strategies for successful RPA and digital labor implementation

PwC's Kevin Kroen discusses how RPA fits into a firm's broader digital strategy. Financial institutions should balance short-term and long-term success when implementing RPA across their organizations.


Playback of this video is not currently available

PwC looks at projects where RPA can help financial firms the most

PwC's Kevin Kroen talks about the dimensions of an ideal RPA project, which include overall strategy, governance, execution, and personnel.

Contact us

Kevin Kroen
Partner, FS Advisory and Digital Labor/RPA Leader, PwC US
Tel: +1 (201) 759 3223

Michael Engel
Intelligent Process Automation Leader, PwC US
Tel: +1 (646) 313 0200

Charles Centrelli
Director, Financial Services, PwC US
Tel: +1 (646) 471 4584

Follow us