Q&A: How can RPA and other digital labor help financial institutions?

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Digital labor may offer real help to financial institutions as they look to adapt their operating models to the current market climate. Financial institutions are looking to new tools, made possible by advances in robotic process automation (RPA) and related technologies, to automate a wide range of activity without the need for complex programming.

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PwC shares strategies for successful RPA and digital labor implementation

PwC's Kevin Kroen discusses how RPA fits into a firm's broader digital strategy. Financial institutions should balance short-term and long-term success when implementing RPA across their organizations.

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PwC looks at projects where RPA can help financial firms the most

PwC's Kevin Kroen talks about the dimensions of an ideal RPA project, which include overall strategy, governance, execution, and personnel.

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Kevin Kroen

Partner, Intelligent Automation Leader, PwC US

Michael Engel

PwC's Intelligent Process Automation Leader, PwC US

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