In 2012, health industry organizations will connect in new ways with each other and their consumers as they wade through economic, regulatory, and political uncertainty. Some are stepping forward in cooperation; others are rewriting the rules of competition.
Among the key issues, we'll see value move from theory to reality, investments ramp up in informatics, the effects of drug shortages, insurers gear up to compete in a new insurance exchange marketplace, pharma companies slim down and healthcare increasing its social media presence.
PwC’s Health Research Institute commissioned an online survey of 1,000 US adults in fall 2011. Below are some survey results related to consumers deferring care and their use of social media for a healthcare related purpose.