Gaps in the apps: Why the traditional security lifecycle no longer works

April 2012


The rise of mobile payments and the rapid growth of new non-bank competitors has provided consumers with an abundance of banking alternatives and led banks into a race to develop mobile banking applications. One institution’s mobile innovation pressures other institutions to rush out and develop a similar functionality, circumventing security safeguards in the process.

Many banks have failed to keep pace with the design and implementation of sound security measures, leaving them vulnerable to a security breaches that will prompt customers to switch financial institutions and cause reputational damage. In addition, financial services institutions are prime targets for criminals with their global operating models, data flowing to third-party service providers, and big payoffs from stolen data. As the impact from identity theft and mobile-application security breaches becomes ever more frightening for consumers, we anticipate that regulators’ focus on data protection will intensify in the coming years.

Leading financial institutions are taking steps to avoid these situations, such as:

  • Integrating security into their application development process
  • Implementing secure technologies to protect employees’ mobile devices
  • Installing solutions to enhance the security of customer-focused apps such as online banking, mobile banking, and mobile payments.

Various financial services institutions have experienced difficulty maintaining the appropriate level of security to protect against breaches. IT organizations at leading financial institutions are in various stages of adopting mobile security practices to meet the challenges driven by this evolving mobile market.

PwC supports clients in developing a mobile banking security strategy that helps to reduce security breaches while allowing for flexibility to meet future mobile security regulations, which in turn can help organizations earn and retain customer loyalty.


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Contact us

John Garvey
Global FS Advisory Leader & U.S. Banking & Capital Markets Leader
Tel: +1 (646) 471 2422

Joseph Nocera
Principal, Cybersecurity and Privacy
Tel: +1 (312) 298 2745

Andy Toner
Tel: +1 (646) 471 8327

Shawn Connors
Principal, Cybersecurity and Privacy
Tel: +1 (646) 471 7278

Christopher Morris
Principal, Global Secure Terrain Leader
Tel: +1 (617) 530 7938

Kelly Kitsch
Director, Identity and Access Management for Cybersecurity
Tel: +1 (312) 298 2121

Stephen Russell
Managing Director
Tel: +1 (203) 539 3079

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