Lodging asset monitoring and asset management: Staying on target

Monitoring and managing hotels, conference centers, resorts and other lodging businesses require a particular base of knowledge and expertise that spans the arenas of management, marketing, payroll, energy, maintenance and capital. Accurate and timely information is essential to enhance the understanding and improve performance of the financial, operational, risk, value and physical status of hospitality assets. PwC's Hospitality & Leisure practice includes a group of specialists dedicated to providing lodging asset monitoring and asset management services to owners, financial institutions and institutional investors.

If this is your situation

A borrower has defaulted on its loan and you have foreclosed on their offshore resort property.
As an institutional investor, you have acquired a portfolio of hotels, widely spread across the country.
Your management company ended its relationship with your property, leaving line-level employees and middle managers, but no senior level direction.
You have started to feel pressure from investors as a result of deteriorating financial ratios.

How PwC can help you

Our professionals hold hospitality degrees from premier hospitality management schools. These credentials, coupled with extensive "hands-on" and advisory experiences, enable our specialists to provide guidance for the individual needs of an investor or owner. Our asset monitoring and asset management services include:

Financial and operational performance monitoring and control
Daily operations oversight
Property inspections
Market position surveys
Management and franchise contract negotiation
Leasing and tenant relations
Accounting and financial management reporting
Marketing plan development and review
Budget operating and capital development and review

Ad valorem tax review
Financing, refinancing and debt restructuring
Capital improvements project management
Renovation and expansion oversight
Property acquisition/disposition services
Analysis of management performance
Risk analysis
Sales productivity analysis (by person, by demand segment)
Accounts payable/receivable aging analysis

Additionally, PwC's proprietary executive asset management program evaluates and outlines critical signals for ownership action. Our report provides analytical feedback across a series of important hotel operating metrics and provides suggested recommendations for change.

We respect the need for confidentiality and offer professionalism, analytical ability, creativity and value-added management techniques. Our professionals' comprehensive approach to lodging asset monitoring and asset management – whether providing solutions to underperforming loan portfolios or enhancing the performance of profitable assets – can help you meet and exceed your performance goals.