Client case studies | A US utility revamps its financial systems

How PwC helped an electric company adopt new financial system software to meet changing customer and market conditions.

A US electric company decided to update its technology to accommodate evolving customer and market conditions and to meet long-term business goals. The first step was to update its financial systems, which had not been upgraded in 30 years and were driven by manual processes. The company’s goals included efficiency, effectiveness, and transparency through adopting technology that would enable integrated, simple, and standard core business processes across functional areas. To improve financial operations, the company wanted to adopt these Oracle applications:

PeopleSoft Financials 9.1 - G/L, A/R, A/P, epro, SCM, OBIEE. They included integration with two other main platforms - PowerPlant and Maximo.

We worked closely with Oracle and the client to conduct a flexible system adoption. We provided overall project management using Transform, PwC’s five-step methodology for business transformation. Our team helped the company define its objectives, assess existing capabilities, and build a business case for change. We then helped the company design a future state based on Oracle’s enabling technologies.

We helped the client adopt new financial system software on time and on budget. The client can now adapt to evolving customer needs and market conditions, meet its business goals through streamlined and automated processes, and improve the effectiveness, efficiency, and transparency of its operations. Our approach was designed to seamlessly fit into the company's overall business transformation initiatives. Part of this effort included adopting PeopleSoft Financials without customization to help control costs and eliminate complications down the line.

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