How PwC helped an aerospace and defense company automate tasks and enable efficiency.
A large aerospace and defense corporation was spending too much time and money on provisioning and user-account accreditation. The global company’s ecosystem comprised a complex tangle of 1.7 million user accounts across more than 1,500 target systems. Under existing procedures, account management, certification, and provisioning were performed manually – a resource- intensive process. A challenging business environment also demanded that the company trim costs by reducing its provisioning systems by more than 50%. The company identified Oracle Identity Manager (OIM) as the best solution to automate these tasks and to fully leverage resources. In- house attempts to implement OIM had stalled.
The company engaged PwC to assist with the design and deployment of OIM. We worked with the company to refine its original deployment plan by re-architecting the entire solution. We helped assess its current security infrastructure to develop access control and user-administration policies; modify connectors for integrated provisioning; and establish business procedures for access certification. Our team built and deployed a custom front end to OIM and then helped the company add target systems and platforms and extend functionality for existing platforms. We also drew upon our change-management expertise to help overcome cultural obstacles that could derail a successful implementation.