A large building materials manufacturer was missing out on sales because of its aging sales force automation system. They looked to a new strategy to accelerate lead generation and increase market share.
As the market for commercial and residential real estate development began to improve, a leading manufacturer of building materials needed to develop a sales transformation plan that would help it grow and take market share from its key competitors. Without a current sales system in place, they didn’t have the capacity to seek out new opportunities, and were potentially leaving money on the table.
PwC worked with the client to enable a more efficient and customer-centric sales force by helping to equip the sales team with the current tools it needs to manage its sales workflow through Salesforce technology. The client is realizing double digit productivity gains, a better overall customer experience, more customer loyalty, and up to a 50 percent reduction in overall sales administration time.
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