Client case studies | A journey from quality control to quality assurance

A high-tech manufacturer facing a quality crisis needed a transformational effort to evolve its production processes.

A high-volume, high-tech industrial design and manufacturing organization announced the next version of its flagship product to the global consumer base. Just before the anticipated product release, the announcement had to be rescinded and production stopped because of production quality problems..

The company chose PwC to help address its quality challenges because of our deep manufacturing operations and quality systems experience in multiple high-tech consumer products industries, including pharmaceutical, medical device, automotive, electronics, and automotive. With experience in each of these industries, our diverse team was able to derive relevant practices for the company’s desired quality system.

PwC advised that it would take a sustained and persistent effort to realize this transformational change, but the initial results are significant.


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