Client case studies | A Logistics Overhaul Yields a Billion Dollars in Savings

The Department of Defense achieved both better performance and remarkable cost savings when it transformed its multi-billion-dollar supply chain.

The United States Transportation Command (USTRANSCOM) coordinates the logistics of moving people and cargo from all around the world in support of military operations. It has the huge and daunting task of synchronizing and coordinating end-to-end distribution for the Department of Defense’s (DoD) massive supply chain, and it strives to make that supply chain as effective and efficient as possible for the two million people it serves globally.

USTRANSCOM engaged PWC to identify opportunities to support its logistics and strategy initiatives. The agency knew that PwC has had success in transforming largescale supply chain processes and asked us to analyze USTRANSCOM’s supply chain and then advise and support it on its mission to make it more efficient. There was no time to waste; USTRANSCOM wanted actionable ideas within months, not years.

Since we began collaborating with USTRANSCOM on designing and implementing improvements to its processes and supply chain, we have achieved 10 to 30 percent service-level improvements while simultaneously achieving nearly a billion dollars of savings to date. Our ability to identify and deliver huge savings and significant performance improvements has helped USTRANSCOM achieve its mission and serve the Department of Defense more effectively than ever.


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