What do customer attraction and loyalty really mean in 2023?

November 7, 2022
2:00 pm ET

Replay the webcast

From loyalty during times of economic uncertainty to the advent of the Metaverse, our webcast discusses ways you can bring authenticity and increase your brand’s attractiveness to customers.

Topics covered:

  • The consumer and market trends that have dramatically changed consumers buying behavior
  • How to drive customer attraction through a focus on customer experience and values alignment
  • Tangible steps to become a customer attraction leader

Elissa Arkinstall, Experience Consulting Partner, PwC US
Tom Birtwhistle, Marketing Transformation Partner, PwC US
Kim Clifford, Experience Consulting Partner, PwC US
George Korizis, Customer Transformation Leader, PwC US
Sanchit Madan, Customer Service and Advocacy Partner, PwC US
Phil Regnault, Marketing Technology Partner, PwC US 
John Rolston, Marketing & Loyalty Partner, PwC US 
Matthew Rupas, Customer Service and Advocacy Director, PwC US

Who should attend: CMO, CDO, CIO, CTO, CXO, Chief Commercial Officer, Chief Customer Officer, Chief Growth Officer, Chief Strategy Officer roles may be interested with our ESG angle, VP of Digital, manager and above (F500 incorporated).

CPE Credit: This does not qualify for CPE.

Follow us