Customer experience and design: Bringing game changing capabilities to business.

PwC US announced that it has acquired substantially all the assets of digital consultancy BGT.


"The addition of the BGT business brings our clients new and creative game changing capabilities in customer experience and design. These sophisticated digital creative strategists, when coupled with PwC’s broad range of global business and industry consultants, strengthen our ability to deliver holistic, end-to-end business transformation around the world."

Miles Everson
Advisory leader

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As part of PwC’s U.S. Advisory business, former BGT professionals will focus on helping organizations create an enhanced experience with customers, and drive growth, performance and customer engagement across their entire enterprise. The addition of BGT’s people to PwC Advisory's roster of consultants will help clients create differentiating, brand-defining customer experiences, that can lead to higher levels of customer satisfaction and loyalty, expanded market share and sustainable revenue growth.

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