A Resilient Tomorrow: COVID-19 Response and Transformation




The COVID-19 outbreak has been declared a pandemic by the World Health Organisation, causing huge impact on people's lives, families and communities.

In Singapore, the Circuit Breaker measure introduced by the government has been extended to 1 June 2020 to contain the outbreak, and three COVID-19 support packages has been announced to help businesses and individuals through these times.

As international and local responses continue to develop, we know that organisations are facing several potentially significant challenges to which they need to respond rapidly - here’s how organisations can focus their efforts to strengthen their business resilience.


How are global finance leaders navigating COVID-19 disruptions and uncertainties?

PwC is tracking sentiment and priorities about the COVID-19 outbreak among finance leaders. Here's a closer look at our latest insights.


PwC's COVID-19 CFO Pulse Survey



The COVID-19 outbreak has been declared a pandemic by the World Health Organisation, causing huge impact on people's lives, families and communities.

In Singapore, the Circuit Breaker measure introduced by the government has been extended to 1 June 2020 to contain the outbreak, and three COVID-19 support packages has been announced to help businesses and individuals through these times.

As international and local responses continue to develop, we know that organisations are facing several potentially significant challenges to which they need to respond rapidly - here’s how organisations can focus their efforts to strengthen their business resilience.


Our Digital Fitness for the World app is now available for free

The world of work has changed dramatically over the last few weeks. As part of our response, PwC has made our learning app, Digital Fitness for the World, free for all.


Find out more

Latest updates

Four key areas to focus your efforts

The COVID-19 pandemic has put many existing crisis management and business continuity plans under pressure. Organisations in Singapore are finding ways to ensure business continuity such as through minimising cost and leveraging on the COVID-19 relief and support measures introduced by the government, all while responding to new disruptions and changing situations. To emerge stronger from this crisis, it is also important that businesses use this time to bolster their business resilience, especially in the areas of cash flow and supply chain management, tax and regulatory compliance, securing jobs and investing in technology.

Amidst the unknown variables of COVID-19 and the new reality, one thing is certain: organisations are now embracing digital transformation in everything they do at an accelerated pace. More than before, businesses need to create a differentiated experience for their customers in the digital marketplace. As the world moves into adopting new ways of virtual working, cybersecurity, digital finance, data optimisation, digital upskilling and transformation are now key pillars that need to be embedded across organisations to better enable both businesses and their clients to work together and co-create solutions.

As companies shift from reacting to mitigating the impact of the outbreak, they can identify learning points and opportunities that can help their business emerge stronger from the crisis. This include rethinking and transforming their business strategy, customer engagement strategy, organisational structure and new ways of working the new economy.

The world of work has changed significantly over the past few weeks as governments and companies embrace remote working arrangements to contain the outbreak. Organisations need to consider preparing and upskilling their workforce for a post-COVID-19 future where new technologies, processes and business models are introduced. Employers must also keep in mind that upskilling is more than just providing employees access to training. It is also about cultivating your people into agents of change, helping them learn how to think, act and thrive in a new world that is sustainable over time.

Digital Fitness App
Digital Fitness App

Digital Fitness For The World - available for free to the Singapore public

We know people are now looking for information on this dynamic environment to stay relevant, boost their digital acumen and access resources to navigate the new reality. This is a good place to start if you are looking for tips and learning materials to brush up on and stay aware of the changing landscape of business and the new normal.

As part of our New World. New Skills and Corporate Responsibility initiatives, PwC is making our learning app, Digital Fitness for the World, free for all until 31 July 2020. This is part of our wider effort to make a difference which also includes providing complimentary virtual learning workshops virtual learning workshops to the social and non-profit sectors and funding the purchase and distribution of food to vulnerable groups during the circuit breaker period. Our app aims to help users in these three areas:

  • Assess - After answering some questions in the app, you’ll receive a Digital Fitness score that helps you understand your overall strengths and identify gaps in your knowledge.
  • Learn - Choose a fitness plan that best suits you and learn through recommended bite-sized content to gain new insights.
  • Grow – Track how much learning you’ve accomplished through and celebrate as your Digital Fitness score improves when you complete weekly plans.

Download the app from the Apple App Store or from Google Play, create an account with your email address and enter our promotion code “LRNALL” to access the app.

How are global finance leaders navigating COVID-19 disruptions and uncertainties?

PwC is tracking sentiment and priorities about the COVID-19 outbreak among finance leaders. Here's a closer look at our latest insights.

PwC's COVID-19 CFO Pulse Survey

PwC's COVID-19 Navigator

Our digital tool contains 3 sections of questions that will help you understand where your company stands as you respond to COVID-19 in the areas of crisis management and response, workforce, operations and supply chain, finance and liquidity, tax and trade, and last but not least, strategy and brand.

Start here

Our COVID-19 Insights

Hear from our experts

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Connect with our experts

We understand that this is a difficult time for many individuals and businesses. If you would like more information or to discuss any specific issues you may have, please contact us to understand how to tap on the Singapore's government schemes to mitigate your business impacts and risks.

See Hong Pek

Partner, Business Resilience, PwC Singapore

+65 6236 7398

Email

Michael Peer

Partner, Head of Disputes Advisory, PwC South East Asia Consulting, PwC Singapore

+65 9663 9089

Email

Dr Zubin J Daruwalla

Health Industries Leader, PwC Singapore

+65 9751 7023

Email

David Wijeratne

Partner, Growth Markets Practice, PwC Singapore

+65 9759 1784

Email

Sigfried Ching

Managing Director, Business Continuity and Resilience, PwC Singapore

+65 9736 0724

Email

Rachel Eng

Managing Director, Eng and Co. LLC, Singapore

+65 6597 3343

Email

To understand how to tap on government schemes to mitigate your business impacts and risks:

Abhijit Ghosh

Partner, Tax Markets Leader, PwC Singapore

+65 8223 0698

Email

Chris Woo

Tax Leader, PwC Singapore

+65 9118 0811

Email

Ng Siew Quan

Asia Pacific Leader, Entrepreneurial and Private Businesses, PwC Singapore

+65 9726 9880

Email

For questions pertaining to business operations in China:

Tham Tuck Seng

Partner, Capital Markets, PwC Singapore

+65 9618 3776

Email

For other general questions:

Sam Kok Weng

Markets Leader, PwC Singapore

+65 6236 3268

Email

For managing your business in Myanmar:

Ong Chao Choon

Managing Partner, PwC Myanmar (based in Singapore), PwC Myanmar (based in Singapore), PwC Singapore

+65 9780 2077

Email

Maheshwar V

Strategy and Operations Leader, PwC Myanmar

+65 9830 5063

Email

Janeshwar Pachigolla

Partner, Myanmar, PwC Myanmar

+95 9254002564 / +95 9979882778

Email

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