The emergence of digital technologies for delivering services is forcing companies to invest in their front office digital capabilities or run the risk of falling behind. Multiple forces such as tighter regulation, fast-paced customer demands, market shifts, unconventional foes and disruptive technologies are creating a new playing field for cybersecurity and privacy professionals. Cybersecurity and privacy is a shared problem. The Board along with the cybersecurity and privacy professionals must work together to proactively identify and manage digital disruption, regulatory upheaval and enterprise threats that the organization faces every day.
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