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Customer Insights Platform - PwC Mauritius
Customer Insights Platform
The Customer Insights Platform (CIP) that we proposed you, is a cloud-based web application, accessed through single sign on authentication.
It puts your business on a fast track to a secure analytics pipeline with signals you can use to control your organization’s future, right now.
Your Challenges:
- Identifying priority markets for expansions based on customer and competitive factors
- Expanding customer relationships through better cross sells and up sells
- Identifying attrition triggers and prioritising interventions for high-value customers.
- Integrating a diverse set of internal and external data to achieve more useful segmentation.
- Measuring, evaluating, and improving customer experience across channels and touchpoints.
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