Robotic Process Automation (RPA) allows organisations to digitise repetitive tasks through a virtual workforce by using well defined workflows with little to no human intervention.
For several years, RPA was confined to physical robots driving operations in the manufacturing industry. However, unlike physical robots, RPA runs on top of existing digital ecosystems without any IT transformation projects and also easily integrates with other applications. This allows teams to perform higher value-added tasks which entail human strengths such as emotional intelligence, reasoning and judgement.
With the evolution in the concept and capabilities of Robots, today, businesses are faced with greater potential to increase productivity by automating manually repeatable processes and tasks.
The points below depict the criteria for earmarking processes which are ripe for automation:
Here are 5 steps that will help you to embark on this exciting journey:
Jean-Pierre Young, ACA, CIA
Advisory Leader, PwC Mauritius
Tel: +230 404 5028
Consulting, Partner, PwC Mauritius
Tel: +230 404 5015
Senior Manager, Clients and Markets Development, PwC Mauritius
Tel: +230 4045029