PwC Malta's response to COVID-19

Latest updates: 9 July 2020 communication

COVID-19: Wage Supplement for July to September 2020: New NACE Code lists

Malta Enterprise Corporation has issued a revised list of NACE code categories for the purposes of the COVID Wage Supplement applicable from July to September.

 

The revised wage supplement mechanism for the coming three months forms part of the economic stimulus package announced on the 8 June 2020 by the Prime Minister, the Minister for Finance and Financial Services and the Minister for the Economy, Investment and Small Businesses to help regenerate the Maltese economy following the COVID-19 pandemic.

Read more 

30 June 2020 communication 

COVID-19 Emergency Trade Promotion Scheme

The COVID-19 pandemic has severely affected trade on an international level. In order to assist and support Maltese undertakings that engage with foreign markets through international trade events, TradeMalta Ltd has launched a temporary scheme to provide assistance to certain undertakings impacted by cancelled international trade events or that are investing in digital marketing.

Find out more

15 June 2020 communication 

Following the European Commission’s approval in terms of the State Aid Temporary Framework, Malta Enterprise Corporation (‘MEC’) has recently launched a temporary support measure targeting the development of products or technologies that are relevant to the COVID-19 outbreak. 

Read more

8 June 2020 communication 

Economic stimulus package

Economic Stimulus Package

On the 8 June, the Prime Minister, the Minister for Finance and Financial Services and the Minister for the Economy, Investment and Small Businesses announced a package of measures intended to regenerate the economy following the COVID-19 pandemic and this by implementing measures targeted to reduce operational costs of businesses, measures to incentivise domestic consumption and measures to support investment.

Read more

Latest Update:7 June 2020 communication 

COVID-19: Remaining Vigilant Against a Changing Criminal Landscape

It has now become clear that the virus is a breeding ground for criminals and criminal organisations seeking to exploit the situation. As part of its ongoing assessment of the situation, the FIAU would like to advise on current and anticipated threats, address arising concerns, and remind subject persons to remain vigilant in the face of ML/FT risks.

Criminal landscape trends across Europe:

  • Fraudulent sale of medical products.
  • Benefit and compensation scheme fraud.
  • Cyber attacks.
  • Payment fraud.
  • Exploitation material (child/sexual.
  • Trade-in illegal goods.

Main changes shaping criminal activities due to COVID-19.

  • Cash intensive businesses that were previously misused to launder dirty money have slowed down or halted their economic activity. This has restricted the channels used for money laundering, resulting in large volumes of cash waiting to be laundered.
  • Persons in difficult financial situation may become easy targets for recruitment by both criminal and terrorist organizations.
  • The real estate sector continues to be attractive to criminal.
  • Corruption related to issuance of public aid schemes.

Recommended actions to mitigate ML/TF risks:

  • Revising the Business Risk Assessment: focus on the products and services offered.
  • Updating Customer Risk Assessment: focus on the industry and transaction monitoring.
  • Comply with Maltese AML/CFT Regulations and FIAU's Implementing Procedures.

The global pandemic has evidently shifted the way business is carried out, with more subject persons now working away from their physical offices and branches. FIAU is reminding about the rules associated with remote onboarding procedures (refer to FIAU Implementing Procedures Part I Section 4.3.1.2).

FIAU Guidance Note 

cyber attacks

20 May 2020 communication 

COVID-19 Workforce Challenges & Tips

Malta has commenced its coordinated return to a new normal with the partial relaxation of COVID-19 measures. Organisations are considering whether to restart their workplace or continue working remotely. Bringing your people back onsite successfully is not as simple as flipping a switch. New working parameters means returning employees and customers will experience a work environment that is very different to what they previously knew.

We have highlighted five main challenges and tips:

  1. Managing health and safety
  2. Leading and communicating change
  3. Operating under new demands
  4. Encouraging empathy in policies and culture
  5. Changing facilities and technology

Read More

  

15 May 2020 communication 

Cybercrime activity during COVID-19  

Unprecedented global events bring out both the best and the worst of humankind, and the current COVID-19 pandemic is no different. PwC's Threat Intelligence research has identified unwavering cybercrime activity in the form of espionage, phishing, and other scams, performed by various threat actors whose intent is that of capitalising on the current fear, uncertainty, and doubt.

Most prominently, cyber criminals have been using COVID-19 based phishing lures and sophisticated campaigns as part of their efforts to infect victims with malware that steals sensitive data or allows unauthorised access into a network. In the past week alone, we saw:

  • Threat actors making use of a slightly non-standard file type, such as a Windows shortcut link (LNK). These files can be made to look like PDF documents, enticing the user to click on them to have malicious code executed.
  • A variety of crimeware families, including NanoCore, njRAT, Formbook, AgentTesla, and HawkEye were observed 
  • A COVID-19 themed phishing campaign masquerading as termination letters/emails that phished for credentials.
  • Attacks related to fake payments, with the majority of these attempting to lure the victim into downloading and opening malicious attachments.

Mitigating Phishing Attacks

Phishing attacks have surged dramatically by 600% since February and therefore organisations must take the necessary measures to mitigate the risks of such threat from a technical and behavioural perspective:

  • Cyber aware employees - the first line of defense against cyber attacks. Too often, that defense needs strengthening. As has been proven time and time again, it only takes one click, one missing endpoint agent, one failed alert, one unsuspecting employee, and the adversary has free reign inside your network.
  • Adequate email filtering systems configured with optimal policies that keeps the bad stuff out, while letting the good stuff in Regular vulnerability assessments and health checks to ensure that your organisation is cyber resilient against malware propagation originating from phishing emails.
  • Regular vulnerability assessments and health checks to ensure that your organisation is cyber resilient against malware propagation originating from phishing emails

We have recognised that the best vaccine against phishing is educating your employees. By launching a simulated Phishing Campaign within your organisation, you will be in a position to assess the risks and avoid becoming the next phishing victim.

Discover More

14 May 2020 communication 

Getting Malta back to work

The coronavirus pandemic presents us with challenges such as most of us haven’t had to face in our lifetimes. After weeks of restrictions, the question of how Malta should proceed to the next step is now raised, and one thing is for sure: the exit must be well coordinated and follow a comprehensive strategy.

Our return to work document outlines considerations from our national leaders and the business sector which in the end serve one overriding goal: to manage Malta’s restart with combined forces.

We have highlighted our considerations into five thematic areas which are primarily, but not exclusively, addressed to key stakeholders within Government and/or representatives of the business community.

  • Economy and Finance
  • International Affairs and Security
  • Infrastructure
  • Society and living together
  • Education

Read the report

13 May 2020 communication 

Postponement of certain tax payments - an update

One of the measures announced by Government to aid businesses impacted by the COVID-19 pandemic is the postponement of certain tax payments (provisional tax payments, payroll taxes, self-employed social security contributions and VAT) falling due by the end of March and April 2020.

The Commissioner for Revenue recently announced that this measure has been extended to cover eligible payments falling due by the end of May and June 2020. Accordingly, the deadline for the submission of the application was moved to 15 May 2020. The deferred payments should be submitted to the Commissioner for Revenue by 31 October 2020.

Companies and self-employed persons who have already submitted their application when the measure was first announced for payments falling due by the end of March and April 2020 need not apply again, and the announced extension covering May and June payments should automatically apply. Read more for further information on this measure, including details on who is eligible and other applicable conditions.

Read more

 7 May 2020 communication

COVID-19 Research and Development Fund

The Malta Council for Science and Technology (‘MCST’), together with Malta Enterprise Corporation have issued a call for proposals under the COVID-19 R&D Fund to encourage eligible public, academic and private entities with an operating base in Malta to engage in research and development (‘R&D’) activities with the aim of identifying innovative and improved approaches for the prevention, control and containment of the COVID-19 and/or future infectious diseases.

Read more

 Extension of COVID-19 wage supplement

During a press conference held on Thursday 30 April 2020 by the Minister of the Economy, Investment and Small Businesses Silvio Schembri, it was announced that the COVID-19 wage supplement scheme originally issued to cover wage costs incurred by COVID-19 impacted businesses during March and April, will be extended to also cover May and June.

Read more

28 April 2020 communication

Extension to the deadline for the submission of Provisional Tax payments

 The Commissioner for Revenue has announced that in light of the COVID-19 pandemic, unlike prior years, requests for the payment of provisional tax have not been mailed out this year. The amount of provisional tax due can be obtained through this link. 

Furthermore the deadline for the submission of provisional tax payments, which were due by 30 April 2020 has now been extended to 31 May 2020

Postponement of the payment of Excise Duty

Further to the Government measures introduced during the last couple of weeks to alleviate imminent cash flow and liquidity issues faced by businesses in light of the COVID-19 outbreak, a further measure has been introduced into Maltese law by virtue of the Deferment of Excise Duty payable during the Months of April and May 2020 Regulations, 2020 (L.N. 147 of 2020) ("The Regulations"). 

The Regulations provide that payments of excise duty on all excise goods and services which are otherwise due to be made during the months of April and May have been extended by a period of 60 days from when they are otherwise due, subject to the following time limits:

  • in respect of payments otherwise due during the month of April, not later than the 28th June 2020
  • in respect of payments otherwise due during the month of May, not later than the 26th July 2020.

Recordings of our COVID-19 Webcast Series

Over the past month, a team of over 30 PwC Malta professionals across all service lines have facilitated our COVID-19 Webcast series to support the business community on the potential impact of the current economic situation. Once again, we would like to take this opportunity to thank all of you who have joined these sessions.

The recordings of our webinars are now available on our website. Discover what was discussed during all 7 sessions as our experts provide insight and guidance to businesses searching for ways to deal with these new operational circumstances generated by COVID-19.

Discover more

27 April 2020 communication

COVID-19 Workforce Challenges & Tips
Using this time to upskill your people

In the wake of the COVID-19 outbreak, many organisations and employees have been left wondering: what practical measures can be taken to safeguard their business and employment now and for the future? Throughout the current situation it is clear that some down time or disruption to normal operating activity has occurred, leaving gaps of time for employees which can be better utilised.

Read through our tips for the workforce and their leaders to use downtime for upskilling, so as to prepare for the challenges of tomorrow, today.

Read more

Free access to PwC's Digital Fitness App

PwC’s global Digital Fitness Assessment (DFA) application helps identify the level of expertise that employees have in digital skills such as Artificial Intelligence, the Internet of Things and other technologies. The app allows users to stay relevant with recent content and provides insights through articles, podcasts and videos. It starts by assessing users’ current digital knowledge and provides a digital IQ score, to help them understand their overall strengths and identify gaps in their knowledge, followed by customised upskilling content.


The app also allows users to see how much learning they’ve accomplished through the week, track progress against their goals and celebrate as their Digital Fitness score improves when they complete weekly plans.

The DFA app and its training content can be accessed at no cost until 31 July 2020 through details provided in the link below. We encourage you to share the details of how to access the app with your staff.

Read more

15 April 2020 communication

Launching Webcasts #6 Accounting implications of COVID-19 and #7 Budget Measures Implementation Act, 2020

#6 Webcast Series - Accounting implications of COVID-19

We've all seen COVID-19 in statistics and numbers, but what impact does the COVID-19 outbreak have on a reporting entity's numbers? Assessing the going concern assumption, whether COVID-19 is an adjusting or a non-adjusting event after the reporting period, and identifying the potential impacts on an entity's financial records are highly judgemental areas. 

Our #6 webcast focused on Accounting implications of COVID-19 and was  held on Tuesday 21 April at 3pm

 

#7 Webcast Series - Budget Measures Implementation Act, 2020

On 20 March 2020 several measures announced previously in the Malta Budget 2020 speech were enacted through the Budget Measures Implementation Act, 2020 ("Budget Act").

Our #7 webcast, focused on tax changes being contemplated in the Budget Act and was held on Friday 24th April at 3pm.

8 April 2020 communication

Launching Webcasts #4 Grants & Schemes and #5 Cybersecurity

#4 Webcast Series - Grants & Schemes

In view of the present situation, where businesses are having to re-think their business strategy or implement actions especially by offering their products or services through an e-commerce facility, or diversifying their activities to mitigate against the repercussions due to COVID-19, we will be organising a webinar to explain the schemes available both in terms of EU Grants for SMEs and Malta Enterprise Schemes to aid enterprises at this time of need. We will also be discussing a few schemes related to training both for companies and for individuals in light of the downtime that different entities may currently be facing. The recent launch of the  COVID-19 Guarantee Scheme (CGS) administered by the Malta Development Bank will also be covered in this session. 

Our #4 webcast on Grants and Schemes was held on Tuesday 14th April at 2pm

 

#5 Webcast Series - Cybersecurity

The COVID-19 outbreak has rapidly changed the way many employees work and the way businesses operate - increasing online. Without appropriate considerations, this could fundamentally increase the risk of cybersecurity attacks. We are seeing both the likelihood and impact of cyber attacks increasing and cybersecurity good practices may fall by the wayside as organisations become more technology dependent than ever. We are also beginning to see the nature of the threat changing, as attackers exploit uncertainty, unprecedented situations, and rapid IT and organisational change.

Our #5 webcast addressed The impact of COVID-19 on cybersecurity and was held on Thursday 16 April at 2.30pm

6 April 2020 communication

Malta Development Bank launches the COVID-19 Guarantee Scheme (CGS)

The Malta Development Bank launched the MDB COVID-19 Guarantee Scheme (CGS), on the 3 of April, providing a €350 million fund, as a guarantee for commercial banks accredited by the MDB to provide €777.8 million in new working capital loans. The loans are to support all types of businesses in Malta to meet cashflow disruptions due to the effects of the COVID-19.  

Businesses are to benefit from improved access to liquidity, at lower interest rates and with a repayment period of up to six years. In addition, the CGS will provide a six-month moratorium on both the interest payments as well as on capital repayments. The moratorium period can be extended by the commercial banks to one year on a case by case basis. Loan applications are assessed by the commercial banks in line with their credit policy criteria. Final approval rests with the commercial banks.

Read more

 

How to ensure business continuity amidst the challenges being faced

Amidst the economic disruption being faced, businesses that can still operate are being challenged with how best to ensure business continuity. In the case of these businesses, not everyone can work remotely, and for some sectors employees still need to go into work.

We are sharing with you a few appropriate workplace measures that you can adopt to continue running your operation while minimising the risks of community spread of the COVID-19 virus and sustaining productivity levels.

Read more

 

3 April 2020 communication

EU Grant Schemes for SMEs

In view of the present situation, where businesses are having to re-think their business strategy or implement actions especially by offering their products or services through an e-commerce facility to mitigate against the repercussions due to COVID-19, the Measures and Support Division are administering Grant Scheme 2: e-Commerce and Grant Scheme 7: SME Consultancy Services on a more regular basis for entities that qualify as SMEs.

Read more

Grant schemes for SMEs

Vulnerable Persons and the Medical Benefit

In terms of the Protection of Vulnerable Persons Order, 2020 (L.N. 111 of 2020), an order has been issued by the Superintendent of Public Health whereby ‘vulnerable persons’ are to remain segregated in their residence, as a measure to reduce, remove or eliminate the threat to public health.

In this regard, persons who are employed in the private sector and who after 27th March 2020 due to the impact of COVID-19:

  • are not going to work because they have been ordered by the Superintendent of Public Health not to leave their home; or
  • are not able to work from home; or
  • are not being paid by their employer during their absence from work,

may apply for a Medical Benefit.

Eligible persons will receive a direct payment of €166.15 per week (full-time) or €103.85 per week (part-time), as well as enjoy other listed benefits

Read more 

2 April 2020 communication

COVID-19 Webcast Series

As the COVID-19 global response evolves, businesses are experiencing significant operational, financial and liquidity challenges. Managing cash pressures to ride out the crisis is the number one concern our clients raised.

Our #3 webcast focused on Managing cash pressures and was held on Friday 3 April at 2pm.

 

FATCA & CRS report updates

The Commissioner for Revenue has published an extension to the deadline for the submission of FATCA & CRS reports. The deadline for submission of FATCA & CRS reports both in XML format and using the alternative format (excel sheet) is now the 30th of June 2020.

Access the guidelines

 

27 March 2020 communication

PwC’s COVID-19 Navigator
Assess the potential impact to your business and gauge your readiness to respond

As the COVID-19 response evolves, organisations are experiencing significant operational, financial and liquidity challenges. In order to ensure these challenges can be addressed, the number one concern aired by our clients has been how they can manage their cash pressures to ride out the crisis.

COVID-19 impacted businesses may have unclear cash positions and cash forecasts, resulting in an inability to identify any net funding shortfalls.

Read more about your quick guide on the three key steps which should be considered by Management Teams as they seek to stabilise their cash position through this period.

Read More

 

COVID-19 is presenting major challenges to people and organisations around the world. As governments consider the new rules and policies needed to protect their citizens, business leaders are also managing the crisis on behalf of their employees, customers, and stakeholders.

PwC’s team of specialists collaborated to create a digital assessment to help you understand the potential impact to your business and gauge your readiness to respond.

This digital tool contains three sections of questions that will help you understand where your company stands as you respond to COVID-19 in the areas of: crisis management and response; workforce; operations and supply chain; finance and liquidity; tax and trade; and strategy and brand.


COVID-19 Webcast Series

Our first COVID-19 webinars successfully took place over the last two days.

Yesterday, our experts covered COVID-19 & employment, quarantine leave, teleworking, data protection & principles, confidentiality, privacy, along with ways of supporting your people to work remotely & other workforce considerations.

During the course of our webinar today, our tax team went into the recent developments and new measures and incentives implemented by the Maltese Government.

We continue next week with Webinar #3 focusing on Managing your Cash Pressures - watch this space for more details in the coming days.

 

COVID-19 is presenting major challenges to people and organisations around the world. As governments consider the new rules and policies needed to protect their citizens, business leaders are also managing the crisis on behalf of their employees, customers, and stakeholders.

PwC’s team of specialists collaborated to create a digital assessment to help you understand the potential impact to your business and gauge your readiness to respond.

This digital tool contains three sections of questions that will help you understand where your company stands as you respond to COVID-19 in the areas of: crisis management and response; workforce; operations and supply chain; finance and liquidity; tax and trade; and strategy and brand.

25 March 2020 communication

COVID-19: Managing your cash pressures

As the COVID-19 response evolves, organisations are experiencing significant operational, financial and liquidity challenges. In order to ensure these challenges can be addressed, the number one concern aired by our clients has been how they can manage their cash pressures to ride out the crisis.

COVID-19 impacted businesses may have unclear cash positions and cash forecasts, resulting in an inability to identify any net funding shortfalls.

Read more about your quick guide on the three key steps which should be considered by Management Teams as they seek to stabilise their cash position through this period.

Read More

Some corporate relating to Corporate Governance

Some considerations relating to Corporate Governance

Running their business in the midst of a pandemic is an unprecedented challenge for business leaders worldwide. The restrictions imposed by many governments all over the world in handling the COVID-19 outbreak raise significant challenges as regards corporate governance.

We have set out below a number of issues and risks our clients are currently facing in the day-to-day running of their businesses. Their extent and impact will naturally vary with the nature and size of a business, but the approach taken in respect of these issues could be crucial for the particular business to thrive or at least survive this new reality.

Read more

Some corporate relating to Corporate Governance

24 March 2020 communication

Third financial aid package and measures introduced in light of COVID-19

Further to the Government measures announced on Wednesday 18 March, this evening the Prime Minister announced additional measures to support businesses and safeguard jobs.  These additional measures are estimated to amount to €70m per month.

All measures announced by the Government will apply retrospectively as from 9 March 2020. The amount of support being granted depends on the extent to which business in the respective sector has been hit. The main categories of business that are considered to have been more critically hit are set out below.  

Furthermore, Malta Enterprise should be launching an online portal to help businesses to identify, according to their applicable NACE code and VAT registration number, the measures for which they qualify.

Read more

 


COVID-19 Workforce Challenges & Tips - How to support your employees through remote working

The impact of COVID-19 is causing businesses concern about their workforce. Every business and industry sector is being impacted differently. Some organisations are able to have at least some of their employees working remotely. In times like these, supporting your people to remain productive through remote working and resultantly helping alleviate some of their challenges is imperative. Using technology to its full potential to remain connected, working with children at home, concerns about their health and that of their loved ones, social disconnection and mental health are some of these challenges. We are amazingly adaptable, but we need to work together to help our employees work through these changes. Here are some tips on how you can support your people.

Read more

 

23 March 2020 communication

COVID-19 Webcast Series

We are pleased to announce the first two sessions of our live webcast series in response to COVID-19 Employment and other workforce considerations in the current business environment on Thursday 26 March at 4pm; and Tax measures and other incentives introduced by Government on Friday 27 March at 1pm.

Our experts shall be discussing some of the key issues and considerations relating to these topics as well as giving our audience the possibility of asking related questions. Please register by sharing name, surname and email address and sending these mt.academy@pwc.com to join one of these free webinars or both.

 

MFSA and FIAU COVID-19 related deadline extensions

Local regulatory authorities are also reacting to these challenging times for regulated entities. The MFSA will be making exceptions to some reporting deadlines due to be met by regulated entities across all sectors in March or April 2020. These include extensions for the submission of audited financial statements and regulatory reporting- in some cases extensions are to be applied for on a case by case basis while in others, a 2 months extension has been granted. On the AML/CFT front, the FIAU has extended 2020 Risk Evaluation Questionnaires deadline to 4 May 2020.

Read more

 

20 March 2020 communication

COVID-19: Tax payment deferral scheme application form

Further to the recently announced fiscal support measures intended to aid businesses that are negatively impacted by the COVID-19 outbreak, the online application form through which companies and self-employed persons can apply for the postponement of certain taxes due in March and April 2020 has now been issued. This, together with further information on the said measures, can be accessed below.

Access application form

If you require any further guidance on the measures being introduced or assistance in applying for a deferral please contact one of our specialists.


Key considerations relating to teleworking

In light of the spread of Coronavirus and the precautionary measures being adopted by various countries, employers are facing a pressing need to implement remote and flexible measures which are beneficial for both businesses and their employees. Malta Enterprise has announced measures to support employers and also self-employed individuals who invest in technology that empowers teleworking. Such measures partially cover the costs incurred between the 1 March to 30 March 2020 for teleworking solutions.

Learn more

 

18 March 2020 communication

In addition to the measures announced earlier this week, this evening the Prime Minister, the Minister for Finance and Financial Services and the Minister for the Economy, Investment and Small Businesses announced a number of measures aimed at supporting the business community against the negative effects of the COVID-19 pandemic. 

The measures announced have a value of around €1.8bn, which represents around 12.9% of Malta’s Gross Domestic Product (GDP) in 2019.

Read more

 

18 March 2020 communication

The Maltese Government has announced a number of measures in a bid to encourage retention of employees and alleviate imminent cash flow and liquidity concerns that are expected to be faced by certain local businesses in the light of the COVID-19 outbreak. These initiatives are mainly targeted at those businesses that are suffering a significant downturn in their turnover as a result of the economic constraints arising from the Coronavirus pandemic and, as a result face substantial cash flow difficulties.

More measures may be announced in future as the need arises.

Read more

 

13 March 2020 communication

Further to our communication dated 12 March 2020, this is to advise that, as from Monday 16th March 2020, we have requested that our people work from home as far as possible. We are a 700 people office so this decision is aimed at reducing the possibility of contagion for our clients and our people, as health and well-being remain our priority.

Of course, this is going to require collaboration from the part of our clients, and regular communication with ourselves. Our offices will remain functional and operative. We remain contactable by phone or email, but important or confidential information and documentation should be shared in a secure environment through the use of password protected applications or through the use of authorised software such as Connect, where applicable.  

We have also been informed that anyone coming to Malta from anywhere in the world is required to spend 14 days in mandatory quarantine. This is an important development for our international clients, and we will be communicating with those who had been planning any visits accordingly.

 

12 March 2020 communication

With the onset of COVID-19 locally, and the preventive measures being taken in response to it, we anticipate organisations will face increased challenges and difficulties.

In spite of these challenges, at PwC, we strive to and will continue to deliver unparalleled quality services to our clients. We have designed our operations and services to be agile, client-oriented and quality-focused even in the face of severe restrictions similar to the ones we are currently facing. We will continue to work closely with our clients, in a way that protects our people and minimises the level of potential service interruption.

With this in mind, we will need to work very closely with our clients to, as far as possible, work remotely. We will endeavour to deliver our services to the best of our ability and to assist in meeting the required deadlines. We will of course require our clients' full support and collaboration.

Operationally, the most important aspects of how we deliver client service are designed to be adequately resilient in the face of challenge. From how we use technology, how we operate engagement teams, and how we utilise internal PwC services, our service and operations remain highly resilient and secure. 

 

PwC Network COVID-19 Webcasts

The PwC network held a series of webcasts on COVID-19 and its impact on businesses. The last webcast happened on Thursday 19th March @ 2pm (GMT+1), where experts discussed the key issues we are all working through and the longer-term impacts of COVID-19 on business continuity.

 

The steps we have taken internally

Given the spread of COVID-19 and its declaration by the World Health Organisation (WHO) as a pandemic, we have taken actions to ensure the safety, health and wellbeing of our people, clients, guests, suppliers and contractors.   

In line with our network’s security policy we have asked our people to refrain from going on non-essential travel to China (including Hong Kong), Singapore, Iran, South Korea, Japan, Italy, Spain, France, Germany and Switzerland. For people who came back from travels in these areas we have implemented a strict 14-day quarantine policy.

We are closely following the recommendations of the local and international health authorities and we're communicating on a regular basis with our teams and clients.

Concretely, we have put in place the following steps:

  • Activation of our Business Continuity Plan (BCP).

  • Establishing a dedicated team to monitor the situation daily and to provide our people with the necessary guidance.

  • Discouraging, for the time being, unnecessary travel.

  • Identified people who, due to the fluidity of the international situation and due to restrictions announced by local health authorities at short notice, may have travelled to high risk zones, and therefore need to be advised to go in self-quarantine for a 14-day period upon arrival. Guidance and ongoing support was provided throughout their self-quarantine period.

  • Communicating regularly and providing the necessary support for our people who during this period are working in other PwC offices abroad.

  • Sending regular communications to our people and clients to update them on the situation, on our policies and on practical tips of how to stay healthy during these challenging times.

  • Reaching out to people with pre-existing medical conditions and giving them full flexibility in terms of methods of working.

  • Organising live webinars with our managers and issuing regular updates about the situation.

 

 

Preventive measures we are taking on upcoming events

At PwC's Academy, we keep the learning and upskilling experience of our clients and students front of mind. In the light of the current situation, our methodologies are being transformed into virtual learning journeys. These journeys enable direct contact with our instructors and lecturers whilst safeguarding the well-being of clients, students, tutors as well as that of our own people.

In today's challenging environment, the mindset of our team at The Hub is to help you turn this challenge into an opportunity. Our Academy team will therefore continue to operate by:

  • Delivering all learning journeys we have started through our virtual training environment.
  • Ensuring that should a client request that the traditional classroom training methodology is retained or where the transformation does not achieve the learning outcomes fully, such training is rescheduled.  
  • Fully assisting clients who wish to utilise this time to plan and invest in the digital upskilling journeys of their people. This can be done either through their own materials or through online learning materials that the Academy can develop for them. Our Learning Management System allows us to flexibly upload, deliver and record uptake of online learning.

Contact PwC's Academy for more information

 

Contact us

David Valenzia

David Valenzia

Territory Senior Partner, PwC Malta

Tel: +356 2564 6892

Joseph Camilleri

Joseph Camilleri

Head of Advisory, PwC Malta

Tel: +356 2564 7090

Elizabeth Camilleri

Elizabeth Camilleri

Senior Manager, Marketing & Communications, PwC Malta

Tel: +356 2564 6734

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