Building blocks of digital transformation and the impact on the hospitality industry

Online Course | 6 hours

A foundation session  to understand what digital transformation exactly is and why it is imperative for businesses and for each individual employee to embrace it. Showcasing mind blowing cases of how digital transformation is disrupting our work and learning to decode this into simpler building blocks of how transformation can happen and what role you play in this.

Learn what is the high level process framework one can adopt to undertake digital transformation and understand the skills required by today's employees. The hospitality industry is not immune to all this and the session will take you through specific cases where transformation is assisting the business, the employee and the customer experience. No specific technical background is required to join this session.

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