PwC's Academy Hospitality training

Empowering the Tourism Workforce through online learning

PwC will be delivering a number of hospitality training courses made openly available through the Malta Tourism Authority training scheme.

Make the best use of your time spent indoors and extend your skills immediately through our focused hospitality training short courses, led by firm experts through participative techniques. Our live hands-on training approach makes it simple for you to learn and gain additional competences at a steady pace through both theoretical knowledge & practical skills.

PwC experts will help you get there. Registration for the training offered by PwC's Academy under the Empowering the Tourism Workforce through E-learning scheme is now closed.

Our courses

Building high
performing teams

test test

Online Course | 6 hours

Understand the key elements of people management and high performing teams by discovering how to develop a cohesive team.

Re-engineering hospitality operations to transform tourism products and services

business process

Online Course | 6 hours

Learn how to implement business process re-engineering (BPR) to achieve improvements in productivity, efficiency, effectiveness and better customer service.

Managing change
in dynamic times

test test

Online Course | 6 hours

Gain insight into best practice techniques and key skills to manage change in the evolving world of work.


Building personal effectiveness
to ensure success

building personal effectiveness

Online Course | 6 hours

Learn the skills needed to strive in today’s dynamic work environment as we set out to discover the building blocks of personal effectiveness.

Building blocks of digital transformation and the impact on the hospitality industry

digital transformation

Online Course | 6 hours

Understand what Digital Transformation is and why it is imperative for businesses and for each individual employee to embrace it.

Design Thinking -
A collaborative approach
to problem solving

concepts of design thinking

Online Course | 4 hours

Explore Design Thinking - the tool being used globally and across industries to solve problems, whilst putting customers' needs at the forefront.


Leveraging Data Analytics
for decision making

Data Analytics

Online Course | 10 hours

Explore how valuable insights can be derived from data, which can enable you to remain competitive and at the forefront in today's business environment.

General Data Protection Regulation

data protection

eLearn | 1 hour

Learn how the European Union’s General Data Protection Regulation (GDPR) addresses rules around “high risk” data processing. GDPR is legally binding so make sure you are in a position to anticipate potential issues whilst addressing all obligations.

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IT security
for end users

End user IT security

eLearn | 1 hour

Gain the knowledge and skills required in order to safeguard your data through an interactive environment.


What is User Experience (UX)
and why is it so important?

UX course

Online course | 8 Hours

Deep dive into the essentiality of designing a website or mobile app to provide your customer base with optimal user experience, even before they reach your doorstep.

Accounting within
the hospitality sector

UX course

Online Course | 6 hours

Learn about various concepts of accounting and their application in the hospitality sector.

Advanced User Opera Oracle - Customer Management

oracle

Online Course | 6 hours

Explore how Opera Oracle - Sales & Marketing can help you achieve your full potential to better your business results.

Advanced User Opera Oracle - Pricing and Sales Management

oracle

Online Course | 6 hours

Explore how Opera Oracle - Sales & Marketing can help you achieve your full potential to better your business results.

Advanced User Opera Oracle - Sales Analysis

oracle

Online Course | 6 hours

Explore how Opera Oracle - Sales & Marketing can help you achieve your full potential to better your business results.


All courses are being provided for free as part of the Empowering the
Tourism Workforce through E-learning scheme offered by MTA and MTCP.

Assess your Digital Fitness level

Take the opportunity to assess your Digital Fitness and boost your knowledge in topics that help shape behaviours, mindsets, relationships and skills. Learn at your own pace in a way that suits your style through personalised content. You can watch, listen, or read your way to digital fitness.

We’ve made our Digital Fitness app available for everyone to share with family, friends and the broader community. Available on Apple App Store or Google Play and free to use till the end of July 2020. 

This is available for free by PwC but it is not a course eligible under the the MTA scheme. 

Learn more

digital fitness app
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