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12 Best Salesforce reporting tools for 2025

Digital Transformation

Many companies use Salesforce to capture, store, and analyze customer data, driving business transformation. But every year, their strategic leadership

June 5, 2025

How to use Salesforce Service Cloud: Best practices & use cases

Digital Transformation

Customer care remains paramount, whether in terms of sustainability, personalization, or expedited deliveries.  However, companies face challenges in providing a

June 4, 2025

10 Native & third-party Salesforce automation tools

Digital Transformation

An automation platform improves both operations and customer experience. AI chatbots, real-time order tracking, and personalized messages help teams deliver

June 3, 2025

How government departments approach change management

Digital Transformation

Change management in U.S. government departments varies significantly across the 15 executive agencies, each of which helms unique challenges and

May 23, 2025

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The State of Digital Adoption 2024

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WalkMe Challenge: First day on the job.

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