Mobile operators are facing a threat to their revenues as a result of Wi-Fi becoming ubiquitous. But with carrier-grade Wi-Fi, they have an opportunity to close coverage problems and give users a more managed experience. All operators should establish a formal Wi-Fi strategy that explicitly incorporates Wi-Fi into their network road maps.
In this issue of Communication Review, our authors explore how, without Wi-Fi, data services and content wouldn’t be consumed at the levels they are today.Read more
With old certainties fading, telecom execs are increasingly beset by ‘multiples envy’. Not so long ago, senior leadership teams at telecommunication operators (telecoms) knew what was expected of them and how to get it: strong growth in revenue and EBITDA delivered premium EBITDA multiples and investor returns. But times are changing. Some executives are increasingly frustrated because while they may be meeting Wall Street expectations, they aren’t getting the EBITDA multiples they expected. And worse yet, some of their competitors are. The old formula that brought years of success is not working anymore and their frustration grows as they watch while other operators somehow manage to find what eludes them. This ‘multiples envy’ forces them to ask: What are we doing wrong? What do they know that we don’t? And who is missing the key – is it us or the analysts?Read more
One of the greatest challenges in the communications industry is also our greatest opportunity: delivering constant innovation by collaborating with others to drive ongoing growth in revenues. It’s critical for companies to embrace change and create a culture to foster and nurture innovation. We’ve identified learnings from innovative leaders across the ecosystem that companies can apply now with immediate effect.Read more
What do mobile users value most and how much value do they place on what’s being offered to them? With these questions in mind, PwC’s telecom practice in India teamed up with a leading Indian business school to understand consumer value. We think the findings will have operators everywhere thinking from a different point of view about the consumer and the services they offer.Read more