Next-generation supply chains: Efficient, fast and tailored

Leading companies reap competitive advantage from managing their supply chains as a strategic asset


Explore key findings

You can have it all: companies that acknowledge supply chain as a strategic asset achieve 70% higher performance


Leaders focus on best-in-class delivery, cost and flexibility to meet increasingly demanding customer requirements


One size does not fit all: Leaders tailor their supply chains to the needs of different customer segments


Leaders outsource production and delivery but retain global control of core strategic functions


Leaders in mature and emerging markets invest more heavily in differentiating supply chain capabilities


Interest in nextgeneration technologies and sustainable supply chains is growing

Speed and adaptability drive success in a volatile world

Erratic macroeconomic cycles along with disruptions caused by natural disasters have made supply chain management both more difficult and important to business success. To adapt to this dynamic environment, executives are actively managing their supply chains utilising strategic and operational levers at their disposal to transform vulnerabilities into competitive advantage.

In this report we share the findings from our ninth and largest-ever global supply chain survey. We’ve drawn on the insights of more than 500 supply chain experts in Europe, North America and Asia, from companies of all sizes and across a wide range of industries. We’ve also picked out two groups of companies and compared their performance.

The Leaders, as we’ve called them, have consistently outperformed their peers, while the Laggards have consistently underperformed — both financially and operationally. The Leaders in our survey point to the future. They have supply chains that are efficient, fast and tailored — a model that lets companies serve their customers reliably in turbulent market conditions and that differentiates between the needs of different sets of customers. We’ve come up with six key findings that point the way towards how they do it.

45% of the participants acknowledge that supply chain is seen as a strategic asset in their company [% of participants]

Key processes
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Strategic Supply Chain Management Read more about the 2nd edition