PwC named Amongst Large Digital Experience Design Agencies in Greater China for Q1, 2019

Start adding items to your reading lists:
or
Save this item to:
This item has been saved to your reading list.

22 January, 2019

PwC was named as a large digital experience (DX) agency based on revenue derived from experience design services in Greater China by Forrester in their Now Tech: Experience Design Services in China Q1 2019 overview. The report lists 27 service providers.

Now Tech: Experience Design Services In China

The report emphasizes that, “[Firms] can use experience design (XD) to shape customer-centric initiatives and business strategies, blur the boundaries between digital and physical, and attract and engage customers in Greater China.” This can be achieved by selecting the right partner, based on size and capabilities.

Forrester goes on to note, that firms can improve customer experience by employing experience design services. “An experience design service provider helps companies improve customer experiences and business outcomes by applying expert humancentric design (HCD) practices…Each provider in Greater China has a different core focus. Business designers reshape strategies and catalyze design-led organizational change. Convergent designers apply design practices to products, services, and spaces. Specialty designers craft experiences that use emerging technologies.”

PwC was noted for their primary capabilities as Business Designers. Primary vertical markets were noted as financial services; telecom, media and tech; and retail and consumer.

Notes
  1. For more information about how PwC can help you, visit https://digital.pwc.com/en.html
  2. To find out more about how PwC has been evaluated by leading business, technology and industry analysts visit www.pwc.com/analystviews 
  3. At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 158 countries with more than 236,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com

PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see www.pwc.com/structure for further details.

©2018 PwC. All rights reserved.

Contact us

Rob Donnelly

PwC Global Analyst Relations, PwC United States

Tel: +1 (917) 471 3355