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PwC Named a Leader in HR Operations Consulting

05 March, 2019

PwC Named a Leader in HR Operations Consulting

Ranked Best in Class for Operating Systems & Management Systems

The HR consulting field is continuing to expand as firms place more value on HR’s impact on the business. Coupled with ever-evolving technology drivers, clients’ needs for consulting services in this field are growing.

ALM Vanguard: HR Operations Consulting

On PwC’s leader ranking, Liz DeVito, author of the report, offers the following, "PwC continues to lead in this market, following a year of investments focused on strengthening capabilities in large-scale digital HR transformation, launching a refreshed value proposition for the employee experience focused on employee well-being, and enhancing its people analytics platform, Saratoga Digital, to allow clients instant access and greater control in their approach to HR benchmarking.”

In the report, ALM notes PwC as Best in Class for Operating and Management Systems, stating, “PwC is a step ahead of its competitors in these capabilities, which the firm combines in its approach to building a digital HR engine that drives the employee experience. The firm plays the role of an ecosystem curator, combining its own internal capabilities with those of its alliance partners to integrate social, mobile, analytics, cloud, and cognitive technologies on a global engagement platform. The management system measures success by the rate of adoption, engagement, and satisfaction, also providing cognitive, point-in-time insights that enable managers to course correct communications and change management tactics”

DeVito outlines PwC’s philosophy on marrying people and organisations, “PwC believes that people are the differentiating factor of an organization’s capability for achieving growth, transformation, and profitability. The consulting approach focuses HR leaders on their critical role as internal consultants who can translate the business strategy into a workforce experience that helps employees understand their role in bringing that strategy to life. The work involves co-creating a digital HR vision that embraces agile and design thinking, human capital analytics, and the technology spectrum as leverage for shifting traditional HR operating models towards one focused on the employee experience. PwC’s model for digital HR ensures the vision’s objectives aspire to desired business outcomes and are not eclipsed by the technology play.”

Bhushan Sethi, Joint Global Leader, People and Organisation, and Partner, PwC, states, “We are thrilled to be named leaders in the area of HR operations consulting. It is clear that optimizing the employee experience leads to success for organisations and we work closely with our clients to provide org-wide solutions that enable that success. While we are focused on tech-based solutions to suit a forward-looking workforce, we aim to ensure the tools fit the job at hand and are sustainable for continued future growth.”

Chris Murray, Partner, Global HR Transformation and Technology Consulting leader, PwC, added, “We view technology as an enabler towards reaching goals. The real key to an organisations success is the people who make up the team. It is our practice to ensure all of the pieces of the organisation -- technology, people and goals -- fit together to build the workforce of the future.”


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Rob Donnelly

Global Lead, Analyst Relations, PwC United States

Tel: +1 (917) 471 3355