PwC Named a Leader in Organization Strategy Consulting

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30 August, 2018

Rated Best in Class for External Market Insight

There is a large appetite for organizational strategy consulting due to a landscape rife with disruptive competition, changing business models and complex technologies. Clients are seeking strategic advice and support to redesign their organisations and build internal capabilities. In turn, this has led to consultants revising their approach in supporting clients in designing and executing organization strategy.

In the ALM report, firms rated as leaders stood out for, “advancing their capabilities through investments in research to modernize consulting perspectives and resources to strengthen delivery models. As a result, they are better able to provide integrated services that combine functional perspectives, accelerate the design process, and build internal systems for operationalizing organization strategies. These providers collectively exhibit new approaches to organization strategy consulting.”

PwC was rated as a Leader, among a total of 29 providers included in the report. Awarded #1 placement in Breadth of Consulting Capabilities. Leaders were noted as being, “top of the market in terms of their capabilities to create client impact through their depth of expertise and ability to deploy it across a range of engagement models. They are unique in their ability to independently execute a broad array of projects across the full spectrum of client contexts.”

Liz Devito, author of the report, notes, “PwC’s capabilities-focused perspective, operations prowess, and behavioural insights from the Katzenbach Center anchor its position as a market leader. The firm also continues to innovate in the interests of client demand for accelerated outcomes, as with PwC Digital Twin, a technology solution that enables delivery of organizational improvement hypotheses in less than half the time it takes using traditional approaches.”

PwC was rated Best in Class for external market insight. The report notes, “PwC’s perspective on organization strategy draws from the client experience, market insights, and ongoing organizational research of Strategy&, the Katzenbach Center, the People & Organization practice, and the firm’s industry operating groups. These perspectives combine to help clients understand the compounding effect of environmental forces on business models and the implications for operating model and organization design.”

Devito assesses PwC’s approach to organizational strategy, “PwC Strategy&’s consulting philosophy is built on the belief that behaviours and culture lie at the core of how organization strategy comes to life and, ultimately, how companies create and capture value. From that supposition, the firm adopts the view that the function of formal organization design is to align, reinforce, and scale effective behaviours. Strategy& orients its approach around helping clients adapt their organizations to address four fundamental challenges: balancing scale and local differentiation across global businesses, harnessing technology for better connectivity and more efficient achievement of results, responding to industry disruption, and overcoming talent supply constraints and changes. Cutting across these challenges is imperative for organizations seeking to adopt new ways of working in a digital world by becoming more agile and innovative.”

Devito continues, “The practice draws on complementary consulting capabilities from across the firm when projects call for technical and operational expertise in areas such as talent management, performance and rewards, digital, data and analytics, finance, tax, and risk… Following the logic of its approach, Strategy& begins its engagements with an assessment of the client’s strategic intent to understand objectives and the nature of value creation in the marketplace. From there, it uses analytic methods and observational studies to determine which behaviours drive outcomes consistent with the strategic intent…Based on these findings, Strategy& designs the core enabling organizational architecture, including structures, roles, decision rights, and performance management. To accelerate this process, Strategy& uses its newly developed Digital Twin diagnostic software to capture a virtual model of the client’s organization and make specific recommendations based on embedded pattern recognition. To facilitate implementation and sustainability of recommendations, it puts notable emphasis on designing fit-for-purpose leadership processes and uses client change agents to demonstrate, spread, and coach effective behaviours.”

Deniz Caglar, Organization Strategy Leader, PwC, stated, “We leverage specialized solutions, such as our new proprietary Digital Twin, to help clients understand how they stack up within their industry. We then support them in developing a strategy-backed operating model and organization. Based on a company's strategic goals, we assess the organization's fitness against those goals, and then identify and implement the change needed to create a fit-for-purpose business.”

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Rob Donnelly

PwC Global Analyst Relations, PwC United States

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